Program Specialist II

Residency Program Specialist II

The Residency Program Specialist II serves as the primary administrative and operational leader for the Hematology and Medical Oncology Fellowship and Gastroenterology Fellowship programs. This position is responsible for coordinating all aspects of graduate medical education program administration, including ACGME accreditation compliance, trainee recruitment and onboarding, curriculum and evaluation management, scheduling, faculty development support, and data management within New Innovations, ADS, ERAS, NRMP, and other required systems.

Working closely with the Program Directors, the Program Specialist ensures adherence to accreditation standards, supports educational quality improvement initiatives, coordinates trainee and faculty evaluations, manages program operations and communications, oversees recruitment and graduation activities, and serves as a key liaison among trainees, faculty, institutional leadership, and external accrediting organizations. The role requires exceptional organizational skills, independent judgment, attention to detail, and the ability to manage multiple complex priorities while supporting the educational mission of the fellowship programs.

Responsibilities

• Accreditation, Compliance, and Data Management: ACGME compliance, ADS updates, accreditation reporting, site visit preparation, Annual Program Evaluation (APE), Program Letters of Agreement (PLAs), duty hour monitoring, New Innovations management, milestone reporting, faculty CV maintenance, accreditation documentation, Well-Being Index oversight, external databases (ERAS, NRMP, GME Track, specialty databases)
• Trainee Administration, Scheduling, and Program Operations: Rotation schedules, call schedules, conference schedules, leave tracking, trainee files, onboarding, orientation, graduation, board eligibility tracking, contracts, licensing documentation, in-training exams, clearance processes, daily program operations
• Recruitment, Appointment, and Credentialing: ERAS management, NRMP participation, applicant interview coordination, recruitment events, rank lists, candidate communication, onboarding of incoming fellows, credentialing, licensure, visa-related coordination, orientation activities
• Educational Program Management and Evaluation: Curriculum support, competency-based goals and objectives, evaluation systems, Clinical Competency Committee support, Program Evaluation Committee support, semi-annual reviews, faculty evaluations, conference coordination, educational activities, remediation/probation coordination
• Faculty Affairs, Committee Participation, and Professional Development: Faculty development tracking, faculty training, committee participation (CCC, PEC, GME councils), TAGME certification, scholarly activity, professional presentations, conference attendance, collaboration with GME and specialty organizations
• Financial Management and Administrative Support: Budget assistance, reimbursement processing, FTE surveys, funding allocation monitoring, emergency loans, fatigue transportation reimbursements, supplies, graduation event planning, miscellaneous administrative duties assigned by Program Directors

Qualifications

Minimum Qualifications and Skills:

• Experience in an academic health care setting is desirable.
• Certification through the Training Administrators of Graduate Medical Education (TAGME) must be obtained within the first three years of employment.
• Should have excellent organizational skills, an ability to multi-task, and prioritize competing priorities, work independently, and meet important deadlines.

Preferred Qualifications:

• Experience in Graduate Medical Education (GME), academic medicine, healthcare administration, or higher education administration.
• Experience supporting ACGME-accredited residency and/or fellowship programs.
• Knowledge of ACGME Institutional, Common, and specialty-specific Program Requirements.
• Experience preparing for ACGME site visits, accreditation reviews, annual program evaluations, self-studies, and ADS Annual Updates.
• Knowledge of New Innovations platform.
• Knowledge of GME policies, accreditation standards, resident eligibility requirements, and board certification processes.

Location: Location

US-VA-Norfolk