Job Description
BASE PAY: $16.50/hr + $1.50 bilingual pay
SCHEDULES FALL BETWEEN 7:00 AM - 8:00 PM MONDAY - FRIDAY WITH WEEKEND ROTATIONS.
What You'll Do:
Are you passionate about helping people? As a Customer Support Specialist, you'll be the voice of our company—assisting clients and customers via phone, email, or chat. You'll handle orders, answer inquiries, resolve problems, and collect valuable feedback. Beyond just support, you’ll consult with customers to uncover their needs and recommend the best products, services, or solutions. Every interaction is an opportunity to make a difference!
We count on you to:
✔️ Provide friendly, efficient, and professional customer service
✔️ Resolve issues quickly and effectively
✔️ Recommend solutions that enhance the customer experience
✔️ Work within assigned client programs to meet performance goals
Your Key Responsibilities:
Engage with Customers: Handle inbound and outbound calls based on your assignment.
Learn & Grow: Successfully complete training and stay updated with ongoing learning.
Process Requests Efficiently: Enter and manage orders, handle cancellations/changes, and request reprints or credits.
Protect Customer Data: Ensure security and privacy for every interaction.
Utilize Tools & Resources: Accurately enter data and ensure smooth follow-up processes.
Track Performance & Improve: Monitor individual performance and contribute to team success.
Make an Impact: Participate in outbound calls as needed to meet client objectives.
Be a Team Player: Support team and company goals while maintaining a professional and secure work environment.
Are You the Right Fit?
✔️ Education: High School Diploma/GED required and must show documentation.
✔️ Experience: 0-2 years (Customer service, banking, or retail experience is a plus!)
✔️ Skills You Bring:
✅ Strong multitasking abilities
✅ Attention to detail
✅ Excellent communication & interpersonal skills
✅ Basic computer knowledge
✅ Willingness to learn & grow with ongoing training
Join us and be part of a team that makes a difference—one customer at a time!
Qualifications
Must take & pass bilingual assessment.
Additional Information
BASE PAY: $16.50/hr + $1.50 bilingual pay
SCHEDULES FALL BETWEEN 7:00 AM - 8:00 PM MONDAY - FRIDAY WITH WEEKEND ROTATIONS.
Contract Position.
The ultimate compensation offered for the position will depend upon several factors such as skill level, cost of living, experience, and responsibilities.
Vericast offers a generous total rewards benefits package that includes medical, dental and vision coverage, 401K and generous PTO allowance. A wide variety of additional benefits like life insurance, employee assistance and pet insurance are also available, not to mention smart and friendly coworkers!
At Vericast, we don’t just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our clients, and our community. As an Equal Opportunity employer, Vericast considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law. Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our Talent Acquisition team at talentacquisition@vericast.com. EEO is the law. To review your rights under Equal Employment Opportunity please visit: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.
Customer Care Specialist I - Bilingual Contract • San Antonio, Texas, United States
Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!.This position earns a competit... Show more
Travel Customer Care Specialist (Remote)2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Job Description :As a Travel Customer Care Specialis... Show more
OverviewTopaz Dentistry and Braces - McCrelessFT Bilingual Patient Coordinator8am - 5pmBilingual Spanish - RequiredWork for a company that is truly making the world a happier place, one smile at a ... Show more
The Commercialization Specialist plays a key role in the management of internal and customer projects, including key ownership of plant trials, product scale up and launch activities.This maintains... Show more
Duties and responsibilities vary and may increase according to grade level****.Review requisition package for adequacy, consistency, and compliance with administrative, regulatory, and procedural r... Show more
Applications ONLY accepted on laptops or desktop computers!Omni Platform Overview - Click HERE TO REVIEW BEFORE starting your application!Overview :Omni supports many clients in a variety of indust... Show more
Customer Service Specialist Remote Job Duties: • Quickly getting up to speed on Occipital products as it relates to Augmented Home ... Show more
TKC Companies - JobID:43193 Inbound Call Center As a Customer Service Rep @ TKC, you will:Provide inbound customer service phone support; Process customer orders, deposits, track shipments and answ... Show more
As a Virtual Customer Care Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, cha... Show more
Duties and responsibilities vary and may increase according to grade level****.Review requisition package for adequacy, consistency, and compliance with administrative, regulatory, and procedural r... Show more
Remote Bilingual Client Service SpecialistHeard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients.Our law... Show more
DescriptionCOMPANY OVERVIEWCentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care provider and Federally Qualified Health Center (FQHC) with ... Show more
Salary:$56,160 - 66,560 per year none Reference:AB_4961379 Do you have 1 year of RECENT Call Center and Insurance experience Are you fluent in English and Spanish? Can you start on 7/27/2026 Comple... Show more
Referral CoordinatorThe Referral and Scheduling Coordinator schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's offi... Show more
Become a part of our caring community and help us put health first The Referral and Scheduling Coordinator schedules and pre-registers patients for exams and procedures with specialists and provide... Show more
Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Contract Specialist I with a working knowledge of various contract types, including government contracts, an... Show more
Contracts SpecialistThe Kina'ole Family of Companies offers a competitive salary and comprehensive benefits package that includes:Health insuranceDental insuranceLife insurance401Kand much, much mo... Show more
Account Specialist Job Duties: Prepares work to be processed by gathering, sorting, organizing, and recording data, information, and documents.Co... Show more
Serve as a Contract Specialist for the US Department of Veterans Affairs (VA) with responsibility for performing professional work involving the procurement of supplies and services using procedure... Show more
Rent-A-Center - 4622 West Commerce Street - Responsibilities:Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships; Conduct early-stage collections ... Show more
