Field Events Specialist

Field Events Specialist

The Field Events Specialist coordinates and executes event logistics by collaborating with partners, managing budgets, and negotiating contracts with vendors to ensure seamless experiences. This role involves designing creative event concepts, providing hands-on customer service, and overseeing promotional items while maintaining accurate financial records. Additionally, the Events Specialist manages all logistical aspects, facilitates communication among stakeholders, and supports the events team by filling in as needed.

Role Description

Support the Field marketing Team with the SHI Field Event program

Assist with creating marketing plans and executing marketing activity

Support the Strategic Vendors and other emerging partners with Marketing initiatives

Assist with submitting, claiming, invoicing, and rebates through the appropriate channels

Work closely with the relevant specialists and sales teams to understand business plans and focuses

Support with maintaining the MySHI marketing page including all content and collateral

Aid with marketing communications (all formats internal and external)

Assist with event planning and execution

Work with agencies and internal resources to deliver strong creative content in line with SHI's strategy and business objectives

Manage the communication of campaign results to vendors

Contribute to overarching activities and strategy

Behaviors and Competencies

• Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions.
• Negotiation: Can identify opportunities for compromise, propose solutions, and take action to influence outcomes without explicit instructions.
• Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.
• Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
• Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.
• Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
• Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.
• Follow-Through: Can manage multiple tasks, prioritize effectively, and meet deadlines without needing explicit reminders.
• Leadership: Can identify team dynamics, propose strategies, and take action to ensure team cohesion and productivity without explicit instructions.
• Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.
• Detail-Oriented: Can identify errors or inconsistencies in work and make necessary corrections.

Skill Level Requirements

• The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate
• Proficient in utilizing video conferencing platforms, hosting virtual meetings, managing participant interactions, and troubleshooting common technical issues - Intermediate
• Ability to manage and maintain confidential information - Intermediate
• Familiarity with Concur and other airline carrier tools such as JetBlue and United for managing travel arrangements - Intermediate
• Proficiency in utilizing Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth - Intermediate

Other Requirements

• Completed High School Diploma
• Experience with MS Applications (Outlook, Excel, Word)
• Positive attitude and friendly demeanor
• Travel may be required up to 10-20%
• Must be able to lift up to 50lbs
• Extended hours may be required to complete certain special projects, including but not limited to nights & weekends, on occasion

The estimated annual pay range for this position is $50,000 - $70,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity M/F/Disability/Protected Veteran Status