Technical Operator - Arlington, Tx.

Role Overview As a Technical Operator, TechOps Technician, you will be the heartbeat of our warehouse technology.

Unlike traditional desk-bound IT roles, you will be active on the warehouse floor, ensuring our physical hardware, robotics, and logistics systems run without a hitch.

Reporting directly to the Operations Manager, your main mission is to minimize downtime and keep our shipping, receiving, and inventory pipelines moving at maximum efficiency.

Compensation :

• $19/hour during 90 day probation period, $20/hour after successful probationary completion.

Hours :

• Full Time 40hr/week with rotating weekends off Key Responsibilities Robotics, Automation & Calibration: Perform rapid troubleshooting, physical alignment, and routine maintenance on automated machinery and robotics.
• Responsible for the ongoing calibration and upkeep of Qboids (dimensioning/weighing systems).

Device & Workstation Care:

• Deploy, configure, and repair warehouse workstations, rugged tablets, Honeywell wearables.

Industrial Printer Maintenance:

• Keep our packing slips and labels moving by maintaining, cleaning, and replacing parts on industrial thermal Zebra printers.

CCTV & Security Systems:

• Support and maintain the physical functionality of on-site CCTV cameras and security surveillance hardware, including basic camera positioning, physical connectivity, and coordinate with vendors or remote teams for software/feed issues. "Smart Hands" Network Support: Assist remote SysOps (System Administrators) with physical network infrastructure (switches, cabling, mounting Access Points, and checking rack hardware).

Operational Readiness:

• Manage local IT inventory, ensuring plenty of pre-configured backup scanners, printers, and workstations are ready for immediate "hot-swaps" on the floor.

Qualifications & Skills Experience:

• 2+ years of hands-on IT support, desktop support, or field technician experience—ideally within a fast-paced warehouse, fulfillment, or manufacturing environment.

Automation & Calibration:

• Experience maintaining automation equipment/robotics and calibrating high-precision scale and dimensioning systems.

Hardware & Systems Savvy:

• Strong familiarity with rugged mobile devices, thermal printers, physical workstation setups, and the deployment/configuration of CCTV hardware.

Basic Networking:

• Solid understanding of physical network cabling (Cat6), patch panels, and Wi-Fi connectivity troubleshooting.

The "Ops" Mindset:

• A strong sense of urgency.
• You understand that a broken printer or offline workstation isn't just a ticket—it's a bottleneck in our supply chain.

Communication:

• Ability to explain technical fixes clearly to floor workers, while collaborating smoothly with our remote SysOps engineers.

Physical, Legal & Scheduling Requirements Drug-Free Workplace:

• Must be able to pass a pre-employment drug screening and consent to random drug testing in compliance with our safety policies.
• Ability to stand, walk, bend, and climb ladders across a large warehouse floor for the duration of a shift.
• Ability to safely lift and move equipment weighing up to 50 lbs.
• Flexibility to work shifts aligning with warehouse operating hours (including occasional weekend or overtime support during peak seasons).
• Perks & Benefits Competitive hourly wage with room for growth.

Comprehensive benefits package:

• Health, Dental, and Vision Insurance. 401(k) retirement plan.
• Opportunities for professional training and internal advancement.
• A supportive, collaborative, and energetic team culture.About Us About Us GritR Sports & Outdoors is an equal opportunity employer.

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