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CoWorx Staffing Services
Client Service RepresentativeCoWorx Staffing Services • Denton, Texas
Client Service Representative

Client Service Representative

CoWorx Staffing Services • Denton, Texas
20 days ago
Job type
  • Full-time
Job description

Job Description:

Location: Denton, Texas

CoWorx is seeking Client Service Representatives in the Denton, TX area.
This position will be responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols.

Responsibilities:

  • Promptly informs supervisor of potential problems or customer concerns.
  • Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
  • Strong focus on providing good customer service.
  • Responsibilities include Reception/Office Services.
  • Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
  • Site responsibility and location of coverage may change based on client and/or division needs.
  • Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, entering data into computer.
  • Responds to customer needs and requests, accepts deliveries and sets up food and beverages for meetings.

Desired Background/Skills:

  • HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
  • Basic computer skills/technical knowledge.
  • Ability to multitask and prioritize in order to meet deadlines.
  • Good customer service and communication skills.
  • Ability to work with minimal supervision.
  • Ability to work OT as needed.
  • Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers’ premises.
  • Ability to lift up to 50lbs.
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Client Service Representative • Denton, Texas

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