Talent.com
Goliath
Order Management SpecialistGoliath • Richardson, TX, US
Order Management Specialist

Order Management Specialist

Goliath • Richardson, TX, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Order Management Specialist

About the Job

Goliath is an international manufacturer and distributor of toys and games, operating in 15 countries and reaching over 100 countries worldwide. At the heart of our business is a belief in great products and the magic of innovation. Our mission is to bring fun to every household, which we achieve through teamwork and clever collaboration.

Position Summary

The Order Management Specialist is responsible for processing order flow from entry through shipment. This includes both manual entry and exporting orders via EDI, assuring inventory availability, communicating with the Sales Team on modifications or delays, confirming all customer requirements are met, and assuring orders are sent to the appropriate warehouse for timely shipment.

This role partners closely with Sales, Logistics, and Supply Chain to maximize order fulfillment as written and ensure a high level of customer service.

Key Responsibilities

Order Processing & Management

  • Process all inbound EDI orders daily, including verifying item, price, and terms accuracy.
  • Manually enter orders received via email, MarketTime, or other retailer portals, while verifying item, price, and terms accuracy.
  • Communicate with applicable Sales Representatives to correct order or item discrepancies.
  • Process credit card payments for orders as needed.
  • Verify item availability for shipment and communicate any shortages or inventory issues to the applicable Sales Representative.
  • Assure timely delivery of orders to warehouses while meeting customer-specific freight collect routing guidelines and shipment deadlines.
  • Confirm order confirmations and routing details in customer portals where applicable.
  • Monitor open orders to identify warehouse issues or delays preventing shipment.
  • Update order dates and details as needed to ensure accurate order reporting.
  • Update and distribute internal Open Order and Received Order reports.

Customer & Warehouse Coordination

  • Generate order labels for Canadian shipments where applicable.
  • Request workflow orders to the warehouse for additional customer requirements, including price stickers, special carton labels, or other shipment markings.
  • Ensure all customer requirements are communicated and completed prior to shipment.

Reporting & Process Support

  • Maintain and update customer-specific EDI translation tables to ensure orders process accurately and without delays.
  • Prepare and analyze ad hoc internal order reporting as needed.

Requirements

  • Bachelor's degree or equivalent work experience.
  • Experience in order processing from entry through shipment.
  • Above-average Excel skills preferred.
  • Experience working with retail customers and/or supply chain processes.
  • Strong problem-solving skills.
  • Strong organizational skills and attention to detail.
  • Effective communication and collaboration skills.
  • Ability to manage multiple projects and priorities in a fast-paced environment.

Benefits

  • 401(k) with company matching
  • Health, dental, and vision insurance to keep you covered
  • Life insurance
  • Flexible spending and health savings accounts to manage your healthcare costs
  • Paid time off to recharge when you need it
  • Join a fun, dynamic and creative industry—working with toys and games brings its own rewards
Create a job alert for this search

Order Management Specialist • Richardson, TX, US

Similar jobs

Logistics Business Operations- Logistics Protection & Security Risk Manager

Syntricate TechnologiesPlano, TX, United States
Full-time

Logistics Business Operations- Logistics Protection & Security Risk Manager.Santa Ana, CA 92707 OR Plano, TX 75075 (onsite) 3 months CTH Web Cam Interview $55-$65/Hr on W2 Work Location: 3 MacArthu... Show more

 • Promoted

Director of Agile Delivery Management

FortiveDallas, TX, United States
Full-time

Director of Agile Delivery Management.Location: Austin, Texas Reports To: Sr.Director of Strategy & Product Operations Company: Accruent.Accruent is a global leader in intelligent assets, facilitie... Show more

 • Promoted

Service Delivery Logistics Manager

GTTAddison, TX, United States
Full-time

Service Delivery Logistics Manager.Join GTT to be part of a global mission to simply and securely connect people and data through innovative, AI-driven solutions.We empower curious, adaptive profes... Show more

 • Promoted

FRFS Problem Management Specialist

Federal Reserve Bank of BostonDallas, TX, United States
Full-time

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine Solutions, FedNowSM, Fedwire, National Settlement Service (NSS), FedCash, FedAC... Show more

 • Promoted

Product Management

Software Technology, Inc.Dallas, TX, United States
Full-time

Minimum Qualifications Education & Prior Job Experience.Information Technology or other related field.Product Management and Delivery.Skills, Licenses, and Certifications.Strong analytical skills ... Show more

 • Promoted

Release Management Staff

ArtechDallas, TX, United States
Temporary

We are currently seeking a Release Management Staff for a contract role with one of our clients based in Dallas, TX.Please apply if you would be interested and available for it.Proven experience in... Show more

 • Promoted

Logistics Coordinator

TradeJobsWorkforce75230 Dallas, TX, US
Full-time

Logistic Coordinator Job Duties: Drives a culture of "Do It Safe, Do It Right the First Time" with act... Show more

 • Promoted

Records Management Specialist III

CONTACT GOVERNMENT SERVICESDallas, TX, United States
Full-time

Records Management Specialist III Employment Type: Full-Time, Mid-Level Department: Office Support CGS is seeking an experienced Records Management Specialist to provide technical, management, a... Show more

 • Promoted

Loss Control Consultant

HigginbothamDallas, TX, United States
Full-time

Job Category: Client Services Requisition Number: LOSSC005659.Position Summary: The Loss Control Consultant is responsible for providing technically competent loss control services and conducting o... Show more

 • Promoted

Product Management

KaavDallas, TX, United States
Full-time

Minimum Qualifications Education & Prior Job Experience.Information Technology or other related field.Product Management and Delivery.Skills, Licenses, and Certifications.Strong analytical skills ... Show more

 • Promoted

Logistics Account Manager

LogistifyPlano, TX, United States
Full-time

Logistify is hiring driven, competitive individuals looking to build a career in transportation.We are looking for candidates with prior experience in freight / logistics to manage our company's na... Show more

 • Promoted

Delivery Solutions Category Manager

Rehrig Pacific CompanyRichardson, TX, United States
Full-time

The purpose of this role is to lead category management for the Delivery Solutions Technology portfolio by defining category strategy, guiding product commercialization, and enabling adoption of te... Show more

 • Promoted

Product Management

SamprasoftDallas, TX, United States
Full-time

Minimum Qualifications Education & Prior Job Experience.Information Technology or other related field.Product Management and Delivery.Skills, Licenses, and Certifications.Strong analytical skills ... Show more

 • Promoted

Manager, Account Management

ColorwaveDallas, TX, United States
Full-time

Flexport Account Management Manager.At Flexport, we believe global trade can move the human race forward.That's why it's our mission to make global commerce so easy there will be more of it.We're s... Show more

 • Promoted

Oracle SCM - Order Management & Returns (Remote)

smart folks incFrisco, TX, United States
Remote
Full-time

Job Title Oracle SCM - Order Management & ReturnsLocation - :RemoteFulltime PositionOnly USC GCPosition OverviewOracle SCM - Order Management & ReturnsMinimum 2 end to end Implementation ex... Show more

 • Promoted

Logistics

TradeJobsWorkForce75374 Dallas, TX, US
Full-time

Logistics Job Duties: Drives a culture of “Do It Safe, Do It Right the First Time”... Show more

 • Promoted

Data Center Logistics Specialist

EverpureDallas, TX, United States
Full-time

Data Center Logistics Specialist.We're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry.Here, you lead with innovative thinking, grow along with us... Show more

 • Promoted

SAP FICO Order Management Business System Analyst (BSA)

Echo IT SolutionsDallas, TX, United States
Full-time

Candidates with 5-6 years of SAP Order Management experience, preferably in data structure and processes.Good understanding of sales order processing, pricing, revenue recognition, customer & mater... Show more

 • Promoted

Senior Service Order Desk Manager

GEAFrisco, TX, United States
Full-time

Senior Service Order Desk Manager.GEA Group in Frisco, TX is looking for a dynamic people-leader to join our team as our Senior Service Order Desk Manager! This individual will lead a team of 10 pe... Show more

 • Promoted

Product Manager - Log Management

New RelicDallas, TX, United States
Full-time

Product Manager - Log Management.We are a global team of innovators and pioneers dedicated to shaping the future of observability.At New Relic, we build an intelligent platform that empowers compan... Show more