SAP OCM and Communication Consultant

Job Title

Responsibilities

Develop and implement a comprehensive change management strategy and plan that aligns with the company's SAP implementation project.

Define change management objectives, activities, and timelines to ensure successful user adoption and integration of SAP solutions.

Work in conjunction with the functional teams within the SAP Support Center and project teams to ensure governance and adherence to best practices.

Implement and deploy Change Management solutions accommodating unique industry business and management processes, regulatory requirements, and other business requirements.

Apply change management principles to facilitate smooth transitions and compliance.

Ensure application deliverables are functionally appropriate, technically sound and well integrated.

Ensure project team is accountable for risk mitigation through following project methodology and change management standards.

Identify and mitigate risks associated with organizational change.

Identify and analyze key stakeholders, both internal and external to the Client, who will be impacted by the SAP implementation.

Develop tailored communication and engagement plans to ensure stakeholders are informed, engaged, and supportive throughout the change process.

Assess the impact of SAP implementations on business processes, job roles, and organizational structures.

Identify potential risks, challenges, and resistance to change.

Develop mitigation strategies and change management interventions to address identified impacts and risks.

Develop and execute communication plans to effectively disseminate information about the SAP implementation, its benefits, and the change process.

Understand and communicate strategic links between technical and business plans.

Design and deliver comprehensive training programs to equip users with the necessary knowledge and skills to effectively use SAP solutions.

Develop strategies to measure and assess the readiness of users for change.

Monitor and track the adoption and utilization of SAP solutions, identifying areas of resistance or gaps in user engagement.

Develop and implement interventions to promote user acceptance and adoption.

Identify and engage change champions within the organization to support the change process.

Establish change management governance structures, such as steering committees or change management boards, to oversee and guide the change management process.

Effectively communicate project plans, project status, and risks to upper management.

Ensure alignment between the project team, stakeholders, and change management activities.

Define key performance indicators (KPIs) to measure the effectiveness of change management efforts.

Collect and analyze data to evaluate the impact of change management interventions and make recommendations for continuous improvement.

Stay abreast of industry best practices, trends, and innovations in change management.

Skills & Qualifications

Must have at least 15 years of experience demonstrating leadership with project teams either directly (direct reports) or indirectly (project teams).

Must have significant project experience with ECC 6.0 or greater, S/4 HANA.

Excellent verbal and written communication with peers and all levels of management is a must.

Should be able to adjust readily to multiple demands, concurrent projects, and shifting priorities.

Should be able to manage significant workload, remove barriers and influence events to achieve results.

Should be able to lead and monitor resources and work efforts across teams and drive the results of team efforts.

Have a basic working knowledge of enterprise technology best practices and architecture, including hardware, software, network and applications.

Significant experience in a complex SAP environments with multiple landscapes and competing business project implementations.

The successful candidate will be able to demonstrate a strong understanding of the underlying technologies.

Proven experience in leading large cross-functional teams through all phases of implementing solutions, delivering valuable products and services on time, within budget, and within compliance of internally required and externally mandated standards and practices.

Bachelor's or master's degree in computer science, Information Technology, or related field.

Strong problem-solving skills and ability to troubleshoot technical issues.

Excellent communication (verbal and written) and interpersonal skills with peers and all levels of management is a must.

About Us: InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 16 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.