The Guest Services Product Specialist is responsible for driving company sales revenue by answering inbound sales calls and consulting with guests over the phone.
Essential duties and responsibilities include the following. Other duties may be assigned.
Education/Experience: High School Diploma or General Education Diploma (GED) equivalent required. 13 years of related experience in sales, customer service, or a call center environment required, preferably within retail or home furnishings. Experience handling inbound or outbound customer interactions while meeting sales or performance targets required. Equivalent combination of education and experience will be considered.
Computer Skills: To perform this job successfully, an individual should have proficient knowledge of Microsoft Word, Excel, and Outlook. Experience with Intercom, AX, Genesys Cloud, and Pega CRM is a plus.
The hiring pay range provides a good faith estimate of the salary or hourly wage that Living Spaces expects to pay for the position upon hire. Pay will be determined by several factors, including, but not limited to: applicant's education, relevant work experience, knowledge, applicable and relevant skills and abilities, market demand, Company budget, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this page at any time.
Compensation: $18.85 - $24.50
Overtime pay is available for eligible, non-exempt Team Members. Reimbursement for expenses as required by applicable law and Company policy. Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.
Additional available benefits upon meeting eligibility requirements include:
Equal Opportunity Employer
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