Terminal Scheduler I

Terminal Scheduler

Buckeye is the premier infrastructure and logistics provider for the world's energy needs, both today and tomorrow. Since 1886, we have successfully navigated transitions in the way energy has been distributed to continually meet the needs of an evolving market and industry environment. Our people are a critical element to the success and longevity of our operational history and our future as we seek to thrive through the energy transition.

We own and operate a diversified global network of integrated assets providing midstream logistic solutions, primarily consisting of the transportation, storage, processing, and marketing of liquid petroleum products. We are committed to safely and responsibly providing world-class service to meet the continually evolving energy needs of our customers and the communities we serve. As part of this commitment to our customers, we are continually diversifying our platform and service offerings to enable less carbon intensive energy solutions, and undertaking decarbonization efforts on our operations.

Buckeye Partners is currently seeking a Terminal Scheduler with experience in refined products scheduling, inventory control software, and general knowledge in the Oil & Gas Industry to join our growing team!

Role Summary:

The Terminal Scheduler role is responsible for managing adequate product inventory and tank utilization at assigned terminal location(s) by coordinating product movements with customers, terminal personnel, and 3 party companies' schedulers dealing with pipeline, marine vessel, truck, and rail product movements.

Essential Duties & Responsibilities Include:

• Customer Service
• Providing exceptional customer service to terminal customers. Resolving customer questions, issues, and requests in a timely and satisfactory manner
• Acts as the first-level Buckeye guide for their assigned customers to get issues to the right people/groups inside Buckeye
• Understands and interprets business rules of engagement appropriately and can navigate through the nuances that are specific to the situation
• Use of correct methods of communication for a given situation and correct tone to achieve positive customer interaction
• Logistics, Planning, and Inventory Management
• Managing customer product inventory, nominations, and product allocations at each assigned Buckeye Terminal location based on current demands via communication with customers, terminal personnel, and pipeline schedulers to maximize tank utilization
• Inventory Solutions - coordinating development of solutions to inventory containment and product outages with customers and supply sources
• Terminal Knowledge - Pipeline origin and destination combination and flows, understanding of truck rack configurations, tank configurations, linefills, offloading, marine and/or rail capabilities (if applicable)
• Coverage of other schedulers' terminals while on time away from Buckeye
• General knowledge of M&QC (Measurement and Quality Control) parameters for your assigned facilities. Ability to troubleshoot at the appropriate level
• Commercial Development
• Advises and works with commercial team on segregated/fungible tank leases, pre-and-during project involvement as appropriate
• Assist with start-up of new business concepts at assigned terminals; can see the bigger picture impacts for customers past just the directly assigned terminals
• Administrative
• Works within and understands Buckeye proprietary Scheduling Tool and Terminal Customer Portal, Tophat/TMS (terminal management systems), and Transport4
• Terminal Operations Support
• Works with terminal operators to manage and coordinate product volumes and movements into, out of, and within facility
• Inventory investigations/reconciliation daily and EOM (End of Month) inventory close assistance
• Researching why drivers cannot load; check inventory levels, allocation, if products are set up for the account, and reviewing TMS event log
• Process Improvement
• Brainstorming ideas that apply practical understanding of current business practices to improve current processes or how to apply to new situations
• Sees the bigger picture - awareness of (especially) Buckeye assets, organization, and Teams outside of Terminal Scheduling
• RVP Planning (Reid Vapor Pressure)
• Manage inventory at terminal and stockholder levels to appropriately meet seasonal RVP date thresholds
• Minimize any product downgrades, outages and any potential quality/regulatory issues
• Problem-Solving and Organizational Skills - works well under pressure and handles multiple tasks simultaneously
• Other duties as assigned

Position Requirements:

• On-call for 24/7 support of the scheduler's assigned terminals
• High School Diploma or equivalent required
• College degree in business or logistics is preferred
• 1+ year(s) related experience in refined products scheduling preferred
• General knowledge or experience in the petroleum industry or field operations is preferred
• Proficiency using inventory control software products (such as Toptech Systems, Inc.) is preferred
• Proficiency using Microsoft Office/365 suite of tools is required
• Occasional travel (~5%) may be required

Certificates & Licenses:

• None required

Other Skills, Attributes and Abilities:

• Since this position includes contact with customers and field managers, excellent communication skills are required to be successful in this position
• This position requires someone who can work well under pressure and can handle multiple tasks at once.
• Excellent organizational, quantitative and analytical skills are also critical to be successful in this position. This position requires someone who has the ability to visualize inventory while considering client needs, weather conditions, product shortages, competitor's actions, etc.

Essential Functions:

• This position requires the ability to safely and successfully perform essential job functions consistent with ADA, FMLA and other federal, state and local standards, including meeting qualitative and or/quantitative productivity standards.
• This role requires the ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• This position requires compliance with all personnel policies.

Physical & Safety Requirements:

• This person must meet medical criteria established by OSHA for emergency response.

About You:

To be successful in the Buckeye culture, our employees must possess a demonstrated commitment to environmental responsibility and regulatory compliance. Excellent communication, both written and verbal, as well as strong organizational skills are paramount. You must work independently and be able to exercise tact, discretion, and professionalism when dealing with internal and external customers, and when handling sensitive and confidential information.

Buckeye wants to create and reward an organizational focus that stimulates the creative and entrepreneurial actions of its employees that result in innovative ways of reducing costs, generating revenues, improving productivity, or improving processes.

People First Culture:

From managing over 5,000 miles of pipeline to commercializing clean energy projects, our people collaborate to provide world-class service and meet the changing energy needs of our customers. Our employee-first culture means that we invest in our employees and equip them to be fully contributing members of high performing teams. We are focused on collaboration, inclusion, empowerment, accountability, and professional development. We want the best in you to bring out the best in us.

Join us as we work together to build a business that is responsive to the needs of the future while continuing to serve the energy needs of communities today.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.