Talent.com
AutoNation
Service Advisor - AutoNation Toyota Buena ParkAutoNation • Buena Park, CA, United States
Service Advisor - AutoNation Toyota Buena Park

Service Advisor - AutoNation Toyota Buena Park

AutoNation • Buena Park, CA, United States
30+ days ago
Salary
$50,000.00 yearly
Job type
  • Full-time
Job description

Service Advisor

As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you'll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.

Position Overview

Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you'll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician's recommendations to the customer in easy-to-understand language and suggest up-sell opportunities to keep the customer's vehicle safe.

What Will I Do Every Day?

  • Set, confirm and prepare for appointments with customers so they can have a great service experience
  • Meet or exceed targeted sales goals & the targeted customer satisfaction index
  • Greet customers in a friendly manner when they arrive
  • Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives
  • Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
  • Produce repair orders for customers, including cost and time estimates, with full transparency
  • Communicate frequently with technicians and parts associates to ensure timely completion of work
  • Follow up with customers on the status of their vehicle, based on how the customer wants to be informed
  • Follow up with customers to ensure satisfaction
  • Gain superior product knowledge to effectively help customers
  • Provide an exceptional customer experience to drive loyalty

What Are The Requirements For This Job?

  • High school diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Ability to set and achieve targeted goals
  • Prior sales experience preferred but not required
  • Demonstrated communication, consultative, interpersonal and organizational skills
  • The willingness to follow up with customers
  • Experience and desire to work with technology
  • Valid in-state driver's license and an acceptable, safe driving record

This positions pay range is $50k to $120k annually.

Exciting Benefits and Perks Await You:

  • Competitive compensation and 401k matching
  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Create a job alert for this search

Service Advisor - AutoNation Toyota Buena Park • Buena Park, CA, United States

Similar jobs

Service Advisor

Oremor Automotive GroupNewport Beach, CA, United States
Full-time

Serving as the primary point-of-contact for all automotive service and repair matters, the .He or she makes sure the customer knows what repairs are needed and what repairs and maintenance are reco... Show more

 • Promoted

Border Patrol Agent (BPA) Experienced - New Hire Sign-On and Retention Incentives

U.S. Customs and Border ProtectionAltadena, CA, US
Full-time

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11).You love protecting your community and doing your part to keep our nation safe.But maybe you’re... Show more

 • Promoted

Service Consultant

Hyundai Motor AmericaHuntington Beach, CA, United States
Full-time

Overall Summary As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty ... Show more

 • Promoted

Customer Sales Advisor - Monterey Park, CA

GoodyearMonterey Park, CA, United States
Full-time

Discover Opportunity!Let's Connect! Apply Today - Interview Tomorrow!Starting Pay:$16.Hourly Experience Based PayLocation:1925 South Atlantic Blvd, Montery Park CAPrevious Industry Related Experien... Show more

 • Promoted

Automotive Sales Professional

Toyota PlaceGarden Grove, CA, United States
Full-time

Experienced Automotive Sales Professionals Toyota PlaceGarden Grove, CAFull-Time $75,000-$120,000 No Bell-to-Bell High-Volume Store High Traffic.Toyota Place in Garden Grove, CA is actively hiring ... Show more

 • Promoted

Toyota Pasadena Automotive Acquisition Specialist

Toyota of PasadenaPasadena, CA, United States
Full-time

We are looking for a qualified Acquisition Specialist for a family-owned, and operated dealership.We are seeking a customer-oriented, high-energy, self-motivated individual.We offer competitive pay... Show more

 • Promoted

Financial Advisor - Greater Los Angeles and Surrounding area

Thrivent Financial for LutheransPasadena, CA, United States
Full-time

Make an impact providing expert financial advice with heart.Thrivent is a different kind of financial services firm, one that puts generosity at the center of saving and investing.Here, you'll make... Show more

 • Promoted

Sales Advisor

STRIDE FitnessHuntington Beach, California, United States
Part-time
Quick Apply

The front line of the member journey.Converts interest into memberships through genuine connection and disciplined follow-up.Drive membership sales through in-person, phone, email, and social media... Show more

Advanced Electronics / Computer Field Technician

US NavyAltadena, CA, US
Full-time

Advanced Electronics / Computer Field (ET/FC).The Advanced Electronics and Computer Field trains Sailors to maintain, operate, and repair some of the Navy’s most sophisticated electronics and compu... Show more

 • Promoted

Remote Benefits Advisor (50k-90k per year)

Professional CareersAltadena, California
$50,000.00 yearly
Remote
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more

 • Promoted

Auto Mechanic

TradeJobsWorkForce90040 Commerce, CA, US
Full-time

Auto Mechanic Job Duties: Work with manager and other mechanics to diagnose and repair the me... Show more

 • Promoted

Customer Service Advisor

Express CareSanta Fe Springs, CA, US
Full-time +1

Sams Automotive LLC, a Valvoline Express Care operator, is hiring a Customer Service Advisor! You’ll create lasting impressions and build loyal customers by using your knowledge of our products and... Show more

Sales & Service Advisor

American Tire DepotLa Mirada, CA, US
Full-time

We're a results-focused, performance-driven team that knows how to deliver.Every role here plays a key part in shaping an exceptional experience for our customers and for each other.We offer the ki... Show more

Auto Body Technician

Caliber Collision Repair ServicesHuntington Beach, CA, United States
Full-time

Every day, over 20,000 car accidents disrupt lives.When our customers face one, we step in to make things right quickly, confidently, and with care.At Caliber, fixing fenders has its benefitslike ... Show more

 • Promoted

Service Sales Representative - First Aid and Safety

Cintas CorporationAnaheim, CA, United States
Full-time

Requisition Number: 229946 Job Description Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations.Respo... Show more

 • Promoted

Auto Body Technician

Caliber CollisionPasadena, CA, United States
Full-time

Service Center Pasadena - E Colorado Blvd Every day, over 20,000 car accidents disrupt lives.When our customers face one, we step in to make things right - quickly, confidently, and with care.At ... Show more

 • Promoted

Automotive Salesperson

Wondries ToyotaAlhambra, CA, United States
Full-time

We are seeking a motivated bilingual salesperson to join our team here at Wondries Toyota.We are looking for self-starting individuals that value making relationships with customers with the abilit... Show more

 • Promoted

A Calling Like No Other

U.S. Marine CorpsAltadena, CA, US
Full-time

Those who put others before themselves.Who can rise up in the face of danger.This country we call home has been our haven of safety for 250 years.And it's up to us to keep it that way.There's a goo... Show more

 • Promoted

Sales and Service Technician

Bridgestone CorporationBrea, CA, United States
Full-time +2

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America.BSRO operates more than 2,200 company-owned stores, includi... Show more

 • Promoted

Automotive Buy Back Lead (On-Site)

ConcentrixFountain Valley, California, United States
Full-time

Join a world-class team in Fountain Valley, CA, as an Automotive Buy Back Lead! At Concentrix, we're looking for passionate game-changers to deliver exceptional customer experiences and solutions f... Show more