Director of Campus Credentials

Job Title

Director of Campus Credentials

Job Description

The Director of Campus Credentials provides leadership and administrative oversight for the University's comprehensive identification card program. This role is responsible for the management of the University's credentialing system, and the integration of card technologies with campus partners such as Housing, Dining, and Information Technology. The Director will play a key leadership role in shaping the future of the University's credential ecosystem, including strategic adoption of emerging technologies to enhance access, security and the student experience. The Director ensures a user-centric experience for students, faculty, staff, and affiliates through fostering a culture of customer service and continuous improvement. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Qualifications

Minimum Qualifications:

• Bachelor's degree in business administration, Information Technology, or related field from an accredited institution of higher education
• At least 5 years of progressively responsible professional experience in a university card office, or a related high-volume operations environment
• Demonstrated experience managing professional staff and departmental budgets
• Proficiency with enterprise-level ID industry software (e.g., Atrium, Transact, CBORD)

Preferred Qualifications:

• Master's degree in a relevant field from an accredited institution of higher education
• Experience working at a large, research institution with complex stakeholder needs
• Advanced knowledge of NFC technology, mobile wallet integration, and data integrations
• Deep understanding of FERPA, HIPAA (as it relates to ID data), and PCI-DSS compliance

Knowledge, Skills, and Abilities (KSA's):

• Knowledge of budget development and financial systems (e.g. Workday)
• Excellent interpersonal and communication skills to navigate a diverse campus ecosystem
• Strong technical skills and the ability to understand data flows between systems
• Leadership skills to manage full time and part time staff as well as campus wide partnerships
• Ability to manage complex projects from initiation to completion
• Strong analytical skills for data-driven decision-making and financial forecasting
• Ability to manage complex projects with multiple technical and administrative dependencies

Salary Information

$80,000 (Commensurate with education and experience)

Required Documents to Apply

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information

Chris Butler Senior Director of Information Technology chrisb@uark.edu

Pre-employment Screening Requirements

Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Benefits Eligible

Yes