VP and Managing Director

Job Description

Aramark Nexus is seeking a VP and Managing Director to lead one of the most unique and innovative workforce hospitality communities in North America.

This senior leadership role is responsible for guiding a large-scale workforce community from start-up through full operational execution. The VP and Managing Director will serve as the senior on-site leader responsible for delivering an exceptional resident guest experience, team leadership, and client relations across an integrated service environment.

The VP and Managing Director will establish the culture, systems, standards, and leadership structure needed to deliver a workforce community experience that feels more like a premium hotel or resort than traditional housing. This leader combines the discipline and urgency of a startup operator with the service mindset of a premium hospitality executive.

Success in this role requires strong operational leadership, executive presence, exceptional team-building skills, and the ability to lead through both the challenges of project startup and the demands of ongoing operations. This individual will be responsible for building teams, developing culture, establishing operating disciplines, and creating an experience that sets a new standard for workforce hospitality.

Location

This position is based in Western Texas. This is not a remote or hybrid position. Full relocation package is included in the offer. Relocation to Western Texas is required. Candidates should be excited about leading a large-scale hospitality operation in a dynamic, high-growth environment and building a culture of service excellence from the ground up.

About Aramark Nexus

Aramark Nexus is redefining workforce communities for the industries building the future.

Nexus develops and operates hospitality-driven workforce communities that support major infrastructure, energy, technology, and industrial projects across North America. Our communities provide housing, dining, recreation, wellness, transportation, and support services designed to create an exceptional living experience for residents working on critical projects.

Unlike traditional workforce housing operations, Nexus is built around a hospitality-first philosophy. We believe residents deserve an experience that feels more like a premium hotel or resort than a temporary work camp. Our teams create environments where people can recharge, connect, and perform at their best.

As Nexus continues to grow, leaders have the opportunity to build new operations, develop high-performing teams, and shape the future of workforce hospitality.

Job Responsibilities

Operational Leadership

• Lead the startup, mobilization, opening, and ongoing operation of a large-scale workforce hospitality community.
• Serve as the senior operational leader responsible for overall site performance.
• Establish operational systems, standards, and processes that support long-term success.
• Drive operational excellence across hospitality, dining, facilities, transportation, housekeeping, maintenance, recreation, and resident services.
• Ensure operational readiness throughout all phases of project growth and expansion.

Resident Experience

• Create a hospitality culture focused on delivering an exceptional resident experience.
• Establish service standards that reflect a premium hospitality environment.
• Oversee all resident touchpoints, including arrival experience, accommodations, shared spaces, dining, transportation access, and support services.
• Monitor resident satisfaction, community engagement, and service metrics; implement improvements that enhance quality of life, retention, and experience consistency
• Lead service recovery efforts and continuous improvement initiatives with a guest-first mindset.

Leadership & Talent Development

• Recruit, develop, and retain a high-performing leadership team.
• Build organizational capability during rapid growth, start-up activity, operational complexity, and changing business conditions.
• Create accountability through clear expectations, talent development, coaching, and performance management.

Client & Stakeholder Management

• Serve as the primary operational representative and executive liaison for the community.
• Partner closely through trusted relationships with Aramark leadership, executive client stakeholders and project stakeholders to ensure alignment on business objectives.

Strategic Leadership & Business Impact

Financial & Business Performance

• Maintain full P&L accountability for the operation.
• Lead annual business planning, budgeting, forecasting, and cost management efforts.
• Utilize data and operational metrics to improve performance and support decision-making.

Workforce & Employer Integration

• Align community operations with workforce demand, project occupancy patterns, and employer expectations.
• Support employer-linked housing strategies such as reserved inventory, block leasing, or workforce accommodations programs.
• Create an environment where residents can recharge, connect, and perform at their best, reinforcing the role of hospitality in workforce productivity and retention.

Project & Growth Leadership

• Lead multiple operational priorities simultaneously in a fast-paced environment.
• Manage shifting construction timelines, changing business requirements, and evolving operational demands.
• Support future growth initiatives, expansion opportunities, and new community development efforts.
• Help develop and refine a scalable workforce hospitality operating model that can be replicated across future sites

Compliance, Safety & Risk Management

• Ensure compliance with fair housing requirements, applicable regulatory obligations, and site operating standards.
• Oversee safety, security, transportation, and crisis readiness protocols across the full community environment.
• Maintain a safe, stable, well-managed operation for residents, guests, employees, and client stakeholders.

Qualifications

Required

• Bachelor's degree required.
• 15+ years of progressive leadership experience in hospitality, resort operations, workforce accommodations, destination management, remote-site operations, large-scale food service, hotels, conference centers, or related industries.
• Proven success leading large, complex operations with full P&L responsibility.
• Demonstrated experience opening, mobilizing, launching, or transforming hospitality operations.
• Experience leading teams through periods of significant growth, change, or operational complexity.
• Strong executive presence and experience managing client relationships.
• Strong financial, operational, and strategic planning capabilities.
• Experience building high-performing teams and culture from the ground up.
• Ability and willingness to relocate to Western Texas.

Preferred

• Premium hotel, resort, destination, conference center, workforce accommodations, remote hospitality, energy, mining, industrial, or camp operations experience.
• Multi-unit leadership experience.
• Experience supporting large construction, infrastructure, industrial, technology, or energy projects.
• Experience leading operations with 500+ employees and significant annual revenue responsibility.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.