Service Coordinator/Case Manager - Mixed Caseload

Please visit our website, www.nbrc.net to learn more about North Bay Regional Center!

Promoting Opportunities, Supporting Choices

Company Overview:
At North Bay Regional Center we believe that all people with developmental disabilities should have the same opportunities as are available to all other citizens. As one of the 21 nonprofit Regional Centers throughout California, we offer a comprehensive program supporting the needs of our communities, provided by driven and passionate employees who ensure that we achieve our goals daily.

North Bay Regional Center is one of 21 Regional Centers for persons with developmental disabilities in California. Started as a grassroots movement, Regional Centers were originally established to assist persons with intellectual disabilities - and their families - in identifying and developing services and programs within their communities that help them lead more independent lives. Each a non-profit, community-based organization, Regional Centers were established in 1965 under legislation sponsored by Assemblyman Frank Lanterman. The Lanterman Act became effective in 1969 and later expanded the populations served to include persons with intellectual disabilities, cerebral palsy, epilepsy, autism, and other disabling conditions requiring services similar to individuals diagnosed with intellectual disabilities. In 1972, NBRC was incorporated to serve Napa, Sonoma, and Solano counties.

Who We Serve:North Bay Regional Center provides advocacy, services, support, and care coordination to children and adults diagnosed with intellectual and developmental disabilities and their families in Napa, Sonoma, and Solano counties.

We partner with community-based organizations and agencies to empower our clients to thrive and live as independently as possible within the geographically, culturally, and ethnically diverse communities we serve.

Diversity, Equity, and Inclusion:
North Bay Regional Center (NBRC) staff, vendors, the Board of Directors, and the community have been working diligently to understand and reduce service disparities that affect the day-to-day lives of our consumers and their families, with a goal of evolving into a more culturally competent local service system that effectively promotes diversity, equity, inclusion, and belonging. We believe it is critical to our success as an agency to learn from each other and grow together.

Are you passionate about providing support and caring for individuals with developmental disabilities? Are you looking for an organization where we help our clients achieve their goals and dreams? North Bay Regional Center is a nonprofit private corporation that contracts with the Department of Developmental Services to coordinate services and support for individuals with developmental disabilities. At North Bay, we’re promoting opportunities by supporting choices for people with developmental disabilities.

North Bay Regional Center serves over 13,000 people living within the geographic boundaries of Napa, Sonoma, and Solano counties. Guided by our NBRC Mission and Values to assist people with developmental disabilities to obtain the services and supports needed to live as others do in the community, NBRC has established Strategic Goals to guide our efforts in focused areas: employment, independence, community access, and family support.

NBRC is committed to being a culturally and linguistically competent agency, striving to provide the services that our diverse clients and families need in their unique circumstances. We also value the contributions that our diverse staff bring to the agency.


DEFINITION:

• Under the general direction of a Case Management Supervisor, responsible for the full range of case management duties including cases requiring intensive case management and high levels of expertise.
• Implements the clients' service plans.
• If assigned to support young children (ages 3-6), will be responsible for assisting Intake with the process of determining Lanterman eligibility for children under “Provisional Eligibility” criteria prior to turning 5 years old.

Nature of Work:
Under the general supervision of a Case Management Supervisor, the Service Coordinator manages the delivery of services to regional center clients including those with intensive physical or emotional needs; ensures that the client's Individual Program Plan and its objectives are pursued; assists clients in use of public and private resources before using regional center funds to purchase services; monitors vendor services and verifies that services are delivered in accordance with the purchase of service authorizations; evaluates the effectiveness of clients' Individual Program Plans; ensures that appropriate community resources are made available to the client; conducts annual reassessments of clients' developmental status in conjunction with the interdisciplinary team; may conduct client assessments on an occasional basis. Depending on caseload assignments may be involved in the Lanterman eligibility determination for children under “Provisional Eligibility”. Shall act occasionally, as assigned, in a supervisory or lead capacity, e.g., Officer of the Day or Acting Supervisor.

Minimum Education and Experience Requirements:

• A Master's degree in a field related to developmental disabilities. OR
• Bachelor's degree in a field that offers content related to developmental disabilities, such as social work, psychology, counseling, special education, or nursing, and three years of employment in a field related to developmental disabilities. Minimum education requirement may not be waived.
• Minimum qualifications may be waived depending on the agency’s need for specialized skills (such as language abilities).

Special Requirements:

• Fluency in a language in addition to English is desirable and may be required.
• Possession of a valid California driver's license, and minimum legal automobile liability insurance required; the ability to provide personal automobile transportation during working hours and after-hours emergencies or access to another form of reliable transportation that meets these minimum legal requirements.

A note regarding NBRC’s expectations regarding remote, hybrid, and home-based work…

All employment at NBRC requires face-to-face, in-person interactions with NBRC clients, family members, community, and co-workers. Candidates for employment must live within commute distance to their preferred NBRC office, as well as the geographical location of their assigned clients. While 100% remote work is not available to NBRC employees, a hybrid work arrangement with a blend of in-office and home-based work may be available for new employees after successfully demonstrating achievement of performance expectations following at least 3 months of in-office work.

Benefits:
At NBRC, we offer our employees a comprehensive benefits package, including:

• CalPERS Retirement Plan.
• CalPERS Medical Insurance Plans, with generous employer contributions.
• Dental Insurance, with zero cost for employee-only coverage.
• Vision Insurance, with a $5/month employee cost share for employee-only coverage.
• Flexible Spending Accounts for Medical and Dependent Care.
• 100% Employer Paid Life Insurance.
• Generous vacation and sick accrual policies.
• Employee Referral Reward Program.
• 16 Paid Agency Holidays/year.
• CalPERS 457 Supplemental Retirement Plan.

Bi-lingual language differential:

• For those speaking, reading, and writing other than English - $225 per month.
• For those speaking a language other than English - $150 per month.
• For those using American Sign Language - $200 per month.

Salary Range:

• $62,244 - $68,652 with opportunities for 5% increases annually.
• North Bay Regional Center is an Equal Opportunity Employer.

About North Bay Regional Center:

We offer great benefits! • CalPERS Retirement Plan • Medical, dental, and vision insurance, all with generous employer cost-share contributions • CalPERS 457 and Roth Voluntary Plans • Flexible Spending Accounts • 100% employer-paid Long-Term Disability and Life Insurance • Blend of Remote Work and In-Office Work available for many positions • Paid time off, including agency holidays, vacation, sick, and more • Employees at NBRC are eligible to participate in the Public Service Loan Forgiveness (PSLF) program • Flexible work schedules • Bilingual benefit (if applicable to position) Follow us on Social Media You can make a difference!