As a Loss Mitigation Specialist/Late Stage Collector, you will review accounts for possible loan restructuring or other workout plans through evaluating customer income and expenses. Restructure loans for maximum likelihood of repayment while meeting all policy, government, and regulatory guidelines. Locate customers using skip tracing tools to collect on deficiency balance.
In the Role
Requirements:
Collections 2 years
High school or GED required
Call center experience
Preferred:
Location: Onsite in West Valley City, UT
Pay: hourly + bonus potential
Schedule: Monday through Friday from 9:30am-6:00pm with a rotating Saturday every 6-8 weeks
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days' vacation per year, prorated based on start date)
Paid sick leave as determined by state or local ordinance (prorated based on start date)
11 Paid holidays (4 floating holidays, prorated based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
Loss Mitigation Specialist • West Valley City, UT, United States
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