IT Portfolio Manager, Health Applications

IT Portfolio Manager, Health Applications

The IT Portfolio Manager, Health Applications oversees and administers one or more programs and corresponding projects within the project portfolio and works closely with IT PMO Leadership meeting regularly with the Executive Director of the PMO and assisting with the IT department's governance. The Portfolio Manager interacts with IT leadership to identify potential projects that best align to the strategic priorities of the organization, balances capacity against demand, and connects plans and resources to project execution.

The IT Portfolio Manager, Health Applications assesses, documents, and budgets potential projects; perform project resource planning; conducts continuous monitoring and reports on portfolio health and participates in the department's change management process and staff training.

Core Responsibilities

• Works to develop and implement best practices, processes, and toolsets for effective portfolio/project management, and helps educate staff on best practices and effective project execution.
• Manages and leverages the life cycle of a wide range of cross departmental initiatives, investments, programs, projects, and outcomes to optimally achieve enterprise goals and objectives.
• Recalibrates the portfolio as necessary when the demands of the business dictate a change in delivery or scope of work.
• Collaborates with Project Intake Team to manage the processes of reviewing new requests, assessing project priority, and making go / no-go recommendations to Executive Steering Committee.
• Coordinates with Enterprise PMO on management of large, strategic initiatives.
• Works with the leadership team, department directors and project business sponsors to provide a comprehensive overview of capital and operational projects (overview includes the anticipated overall budget for each initiative in the portfolio).
• Partners with the PMO on project requests, processes and procedures through project completion including projects specifically managed by PMO/PMs.
• Provides oversight to program and project managers within the portfolio and quality assurance ensuring that initiatives are being well managed and adhering to appropriate standards and good practice; develops and facilitates regular portfolio performance review presentations for Executive Steering Committee.
• Manages all aspects of change control and risk oversight.
• Develops an overall understanding of each initiative in the portfolio to understand the potential customer impact and service requirements generated by each initiative in the portfolio.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions:

The Portfolio Manager oversees the management of critical programs and projects, with a strong emphasis on clinical application initiatives. The role ensures the successful definition, development, and delivery of projects that directly impact patient care, clinical operations, and healthcare outcomesadhering to best practices and standards to deliver value to clinicians, staff, and patients.

• Oversee and administer clinical application programs and projects within the Health Applications portfolio, including Epic implementations, upgrades, and integrations.
• Collaborate with clinical stakeholders, including CMIO, nursing leadership, and department heads, to align project priorities with strategic clinical goals.
• Lead intake and assessment of clinical IT projects, balancing capacity against demand and ensuring alignment with enterprise clinical strategies.
• Conduct resource planning, budgeting, and continuous monitoring of Health Application portfolio health.
• Develop and implement best practices for clinical application project execution, including Epic-specific methodologies.
• Provide oversight and quality assurance for clinical application project managers, ensuring adherence to standards and regulatory requirements.
• Prepare and present clinical portfolio performance reviews to executive leadership and steering committees.
• Manage change control and risk oversight for clinical systems, ensuring patient safety and compliance.
• Understand the clinical impact of each initiative, including workflow changes, patient experience, and service delivery.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS:

• Bachelor's degree in healthcare administration, nursing, health informatics, computer science, or related field; Master's degree preferred.
• Experience with Epic applications or Epic EMR certified preferred
• PMP, PMI-ACP, or CSM preferred.
• Clinical background or experience with clinical workflows
• Minimum 7 years of experience in portfolio, program, or project management, with a strong track record in clinical application implementations.
• One to two years' experience in healthcare IT portfolio management, preferably with Epic systems preferred.
• Experience managing large-scale clinical systems implementations and upgrades.
• Proven ability to manage multiple clinical projects in a fast-paced, deadline-driven environment.
• Proven experience managing expectations and managing cross-functional teams.
• Demonstrated use of sound and proven program / project management practices and tools, including excellent MS Office skills (ServiceNow preferred).
• Ability to work independently with minimum supervision.
• Experience in an Agile/Scrum highly desired. Certifications, Licenses and Training PMI Project Management Professional (PMP), PMI Agile Certified Practitioner (PMI-ACP), Certified Scrum Master (CSM) preferred.
• Strong understanding of clinical workflows and healthcare operations.
• Familiarity with healthcare regulations (HIPAA, Joint Commission, CMS).
• Experience in cybersecurity or architecture within clinical environments is a plus.
• Excellent interpersonal and communications skills (both oral and written) with the ability to clearly communicate complex messages to a variety of audiences and maintain successful relationships across all departments.

Any appropriate combination of relevant education, experience and/or certifications may be considered.