Project Foreman - Field Service

Project Foreman

The Project Foreman is responsible for leading and managing field service operations, ensuring the successful execution of projects in alignment with customer expectations, company standards, and safety guidelines. This role involves overseeing technicians, managing subcontractors, maintaining high-quality workmanship, and fostering a safe and productive work environment. A key aspect of this role is mentoring technicians to strengthen team capability, support professional development, and drive consistent performance in the field. The Project Foreman also serves as the primary point of contact for internal and external project stakeholders, ensuring timely delivery of services, adherence to project schedules, and customer satisfaction. When a project does not assign or require a Project Foreman, this role will assume other responsibilities as needed to support successful project execution as directed by the Field Service Supervisor.

Leadership & Team Management

• Lead field teams in diagnostics, repairs, overhauls, and commissioning activities at customer locations.
• Conduct daily toolbox talks to align the team on schedule, task execution, safety requirements, and documentation.
• Mentor technicians to enhance technical capability, ownership, and service excellence.
• Coordinate subcontractors and cross-functional teams to drive aligned, efficient execution.
• Foster a high-performance culture rooted in safety, collaboration, and accountability.

Project Management

• Manage or support the full lifecycle of projects, including planning, scheduling, resource allocation, cost control, and quality oversight.
• Track and report daily progress and deviations through the Daily Status Report and Condition Found Report (CFR) process.
• Proactively identify and mitigate risks impacting schedule, scope, or budget.
• Maintain strong stakeholder alignment through consistent and transparent communication.

Quality Assurance

• Ensure all project work is completed to internal standards and customer specifications.
• Collaborate with the project and quality teams to uphold compliance with Process Control Procedures and Test & Inspection requirements.
• Review and validate service reports and CFRs for accuracy and completeness.
• Promote continuous improvement using established tools such as Daily Layered Accountability (DLA).

Safety Leadership

• Enforce strict adherence to all safety policies, procedures, and PPE requirements.
• Lead risk identification and mitigation using Safety Opportunities, Job Safety Analyses (JSAs) and Deckplate DLA Cards.
• Respond promptly to safety issues and escalate incidents to divisional leadership as needed.
• Model a safety-first mindset across all aspects of field operations.

Communication

• Deliver timely, clear updates to internal teams, leadership, and customers.
• Skilled in conflict management, fostering collaboration and resolving disputes constructively among all stakeholders.
• Ensure accurate documentation of team activities, inspections, and technical findings.
• Represent the project in customer meetings with professionalism and technical insight.
• Promote open, cross-functional communication to support coordinated execution of project requirements.

Customer Focus

• Build and maintain customer trust through proactive communication and reliable service delivery.
• Evaluate on-site work to support accurate billing and effective service recommendations.
• Identify opportunities for value-added services and product improvements to customer product lines.

Problem Solving and Decision Making

• Lead technical resolution efforts for complex systems and equipment in the field.
• Ensure consistent application of manuals, work cards, and standard procedures.
• Deliver hands-on training to technicians and customers to strengthen capability and confidence.
• Act as a subject matter expert to guide the team during project performance and uphold technical excellence.

Core Competencies

• Leadership & Team Management: Proven ability to lead, mentor, and manage teams to achieve results.
• Project Management: Skilled in planning, scheduling, and risk/cost management across multiple projects.
• Quality Assurance: Dedicated to delivering high-quality, compliant, and efficient field work.
• Safety Leadership: Committed to proactive risk mitigation and a strong safety culture.
• Communication: Effective communicator with internal teams, cross-functional partners, and customers.
• Customer Focus: Strong relationship management and commitment to customer satisfaction.
• Problem Solving & Decision Making: Technically adept and able to make sound, timely decisions under pressure.

Qualifications

• Education and Experience Requirements: High School Diploma or GED required; FMD Field Service Technician experience preferred, and at least one or more of the following:
  • Associate Degree in a technical discipline and four years military experience or relevant industry experience in one or more similar or equivalent product lines serviced by FMD or,
  • Four years military experience or relevant industry experience in one or more similar or equivalent product lines serviced by FMD.
• Extensive experience in field service operations, including diagnostics, repair, and overhaul of marine equipment.
• Proven leadership and team management skills.
• Strong knowledge of safety guidelines and procedures.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities.
• Certifications as required by internal Service Progression Requirements.
• Proficiency in technical documentation and reporting.

Travel: Up to 75%

Language: English

This specification is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Fairbanks Morse Defense.

Fairbanks Morse Defense offers a competitive benefits package including but not limited to, medical, dental, vision, life, and disability insurances, and 401k retirement plan with employer match. In addition, we offer paid time off, paid holidays, paid parental leave, and tuition reimbursement.

Equal Opportunity Employer/Veterans/Disabled