Training Intern

Training Intern

The Training Intern supports the Training Manager in the day-to-day administration of agency training operations. This role is responsible for maintaining training records, coordinating scheduling and logistics, and managing training materials to ensure accurate, organized, and accessible information for agency staff.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Tracks staff training completion and maintains accurate training records in accordance with licensure and CCBHC requirements.

Monitors training compliance deadlines and proactively alerts the Training Manager when staff are approaching or past due dates.

Coordinates scheduling of training sessions, including reserving rooms, sending calendar invitations, and communicating logistics to participants.

Liaises with vendors and third-party training providers to confirm session dates, attendance rosters, and materials.

Maintains an organized library of training materials, ensuring all content is current, accurately filed, and readily accessible to staff.

Assists in updating and reproducing training materials under the direction of the Training Manager.

Prepares training-related reports and tracking summaries as requested.

Supports the onboarding process by coordinating required training schedules for new hires.

Establishes and maintains a positive working relationship and professional demeanor with clients, external community partners, agency staff members, and visitors.

Performs other related duties as assigned by the Training Manager.

Education: High school diploma or equivalent is required.

Experience: At least two years of experience in training is preferred.

Certifications & Licenses: N/A

Computer Skills: Proficiency in Microsoft Office suite (Word, Excel, Outlook) and ability to learn agency training platforms.

Additional Qualifications: Possess strong organizational and time-management skills with attention to detail; clear written and verbal communication skills; ability to handle multiple tasks and prioritize effectively in a fast-paced environment; experience with data entry and records management preferred; ability to handle and respect confidential, sensitive information; ability to work independently and as a member of a team; familiarity with mental health or human services settings is preferred.

This job operates in a professional office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; handle objects; grasp and reach for items with hands and arms; manipulate hands and fingers; climb stairs; balance; stoop, kneel, or crouch; and talk or hear. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Language skills are required, including the ability to read, write, comprehend, and speak the English language. This position also requires the ability to interpret written materials, write reports and business correspondence, and effectively present and respond to questions.

This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA). The agency has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the agency reserves the right to change this job description and/or assign tasks for the employee to perform, as the agency may deem appropriate.