Summary
: The Operations Supervisor is directly responsible for the day to day supervision of the warehouse operation, leading, managing, and assigning the work for Non-Slab operation. Ensures the timely and accuracy of pick pack orders, material putaways, day time replenishments, and Outbound Shipments.
Work Hours: Sunday to Thursday from 09:00 PM to 07:30 AM, 2 Friday(s) a month from 09:00 PM to 03:00 AM
Seniority Level: Mid-Senior Level
Employment Type: Full-time
Compensation: This hourly, non-exempt position pays from $23.75 to $26.75 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $78,300 and $99,600 annually, or more, depending on experience, overtime hours, and bonuses.
To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:
- Responsible for assuring all functions on the shift are properly staffed to execute varied work volume, manage flow of orders to the floor to optimize operation for approximately 15-30 employees.
- Maintain and manage facility quality process and upholding operating standards.
- Ensure on-time shipping performance; work closely with direct reports to ensure receipts and shipments meet quality and accuracy standards.
- Supervise realignment activities to ensure maximum optimization of the facilities staffing.
- Manage operational efficiencies to ensure continuous improvement activities support goals.
- Provide direct supervision to the shift Leads and front line associates. Hold them accountable for their performance and the performance of their teams.
- Provide Leadership, training, trouble shooting, mitigation to issues, and guidance to team.
- Continuously work towards increasing the leadership capability of the team and drives professional growth and development.
- Responsible for all facility/equipment up keep, maintenance, and supplies.
- Responsible for maintaining a safe working environment and overseeing safety compliance.
- Provides critical communication to internal and external customers.
- Performs frequent warehouse audits to ensure work procedures and functions meet compliance.
- Other duties and responsibilities as assigned by the organization.
Additionally the candidate must meet the following Education and/or Experience requirements:
- High school diploma or equivalent required.
- College degree is a plus.
- Three (3) to five (5) years of supervisory experience.
- Sit-down and stand-up forklift experience is a plus.
- Able to use tablets (iPad), WMS, and navigate internal portal.
- Intermediate level of Microsoft Excel knowledge.
- Strong leadership skills with the ability to coach, mentor, analyze data, and develop effective solutions.
- Excellent oral and written communication skills in English with all levels of the organization.
- Provide high levels of customer service to both internal and external customers.
- Good organizational skills across all aspects of operations.