The Manager, Crew Staffing & Analysis leads strategic workforce planning for Pilot and Flight Attendant staffing to ensure safe, compliant, and cost-effective utilization of crew resources. This role is responsible for long-range staffing forecasts, analytical modeling, and decision-support tools that align flying demand with hiring, training, and crew transitions. The Manager partners closely with company leadership, Finance, Training, union leaders, and Delta and Delta Connection stakeholders, and leads a team of two professionals.
Responsibilities include developing and maintaining long-range crew staffing and training plans, building and overseeing staffing forecast models and analytical tools, optimizing pilot progression, leading daily maintenance of staffing models, managing hiring and transition programs, partnering with union leadership, overseeing crew member retention programs, coordinating with Flight Ops Training, ensuring compliance with collective bargaining agreements, reviewing optimized schedules, partnering with Finance and Accounting, evaluating system enhancements, ensuring compliance with FAA regulations, leading, coaching, and developing direct reports, and performing other duties as assigned.
Supervisory responsibilities include directly supervising a team of Crew Staffing & Analysis professionals.
Competencies required include ethics and values, knowing our business, building trust and decision making, driving results by inspiring others, knowing your team and leading people.
Qualifications include a bachelor's degree in a quantitative discipline, finance, IT, business, or a related field; 4 years of experience in financial modeling, strategic workforce planning, IT project management, supply chain management, or a related area; 2 years of supervisory or people leadership experience; 5 years of supervisory or people leadership preferred; experience interpreting labor agreements preferred; experience working with large datasets and complex models preferred; proficiency in SQL, Power BI, and Tableau preferred; advanced knowledge of Microsoft Excel required; strong interpersonal, written, and verbal communication skills; and proven ability to manage multiple priorities, meet deadlines, and communicate status effectively.
Work environment and physical demands include primarily performing work in an office environment subject to critical deadlines, the ability to work extra hours when necessary, some travel may be necessary, and minimal physical exertion such as pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags files, and electronic equipment not more than 30 lbs.
What we offer includes a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around, free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members, comprehensive medical, dental, and vision plans, 401(k) with company match starting on day 1, operational performance rewards (OPR) program, life and AD&D insurance, short and long-term disability, flexible spending accounts (FSA), and voluntary supplementary benefit options.
FLSA Status: Salary
Minimum Position Pay Range: USD $84,800.00/Yr.
Maximum Position Pay Range: USD $102,600.00/Yr.
Manager, Crew Staffing & Analysis • Minneapolis, MN, United States
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