Manager, Office of the Chief Executive Officer

Manager, Office of the Chief Executive Officer

Work Arrangement: Regular or Temporary: Regular Location: Durham, NC, US, 27710 Personnel Area: HEALTH SYSTEM

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

General Description of the Job Class

The Manager, CEO Operations, serves as a strategic and operational partner to the Chief Executive Officer, ensuring the CEO's priorities are translated into actionable plans and executed across the organization. This role sits at the intersection of strategy, operations, and communication; driving alignment, enabling decision-making, and optimizing the effectiveness of the executive office. Dually reporting to the Chief of Staff and Board Secretary, the Manager converts the priorities set by the CEO into structured, executed work. The role owns the operating rhythm of the CEO Office and CEO's executive team, including the cadence of recurring leadership meetings and reviews, the production of executive materials, and the project management of the executive team's initiatives. The role is responsible for maintaining strong collaboration across a variety of roles in the Duke Health enterprise. This role is highly visible and required to accomplish goals and objectives via influence and relationships.

Key Responsibilities Include, But Are Not Limited To:

• Strategic Initiatives and Project Management
• Board & Committee Support
• Operating Rhythm & Meeting Cadence
• Executive Materials & Analysis

Required Qualifications at this Level

Education Bachelor's degree required; degree in business, healthcare administration, public health, or a related field preferred. MBA/MHA strongly preferred

Experience Minimum of five (5) to ten (10) years of experience in project or program management, business operations, management consulting, or executive-office support, preferably in a complex, matrixed organization such as an academic medical center, health system, or research university. Experience supporting senior executives or C-suite leaders strongly preferred

Knowledge, Skills, and Abilities

Strong project and program management skills; able to manage multiple workstreams, priorities, and deadlines simultaneously. Excellent written and verbal communication; able to produce clear, polished, decision-ready executive materials. Advanced proficiency in the Microsoft suite (PowerPoint, Excel, Word, Outlook, Teams); familiarity with project-tracking tools and virtual meeting platforms. Strong attention to detail, organization, and follow-through; able to turn ambiguity into structured, trackable execution. Ability to gather, synthesize, and present information and data in clear, usable formats. Sound judgment and the temperament to handle sensitive and confidential information with discretion. Collaborative, service-oriented, and adaptable in a fast-paced, high-visibility environment. Ability to demonstrate the DUHS values of teamwork, integrity, diversity, excellence, and safety every day. Treating all team members and constituents with respect and professionalism, always. Handling sensitive business and confidential information with discretion, tact, and diplomacy. Ability to manage in ambiguity in a fast-paced environment.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of our community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.