Academic Support Coordinator

Under the general supervision of the Associate Dean for Academic Resources, the person selected for this position is responsible for coordinating academic accommodations, providing guidance, and advocating for students seeking accommodations, in compliance with ADA laws. Responsibilities include reviewing documentation, facilitating the interactive process used to determine reasonable and appropriate accommodations, and maintaining records of students who register for accommodations. In addition, the coordinator may be responsible for assisting the Associate Dean in managing the day-to-day operations of the CULearn tutoring program, representing CULearn at various campus events, and developing and implementing academic support programs and initiatives. This position is located in River Forest, IL.Responsibilities:CommunicationAs a Concordia value, service is achieved through professional, responsible, timely, and compassionate communication with all university stakeholders.Collaboration with faculty and staff required to effectively promote academic support resources is critical for student success.Accessibility ServicesCoordinate disability-related academic accommodations in line with approved documentationConduct intake meetings with students to assess functional impacts and accommodation needsDevelop, implement, and review individualized accommodation plansLiaise with faculty, academic departments, and support services to facilitate accommodationsEducate students on self-advocacy, rights, and available support servicesMaintain confidential student records and documentation in accordance with privacy regulationsEnsure compliance with relevant disability and accessibility legislationSupport students through academic transitions and challengesContribute to accessibility initiatives, training, and awareness across the collegeTrack, assess, and report accessibility services dataDevelop and Coordinate Academic Support ProgrammingCoordinate and promote CULearn servicesTeach a section of COL-100 with a focus on study-skills and mentoringSurvey, assess, and report program outcomesCULearn AmbassadorRepresent CULearn at undergraduate orientations, admitted student day, visit days and other recruitment initiatives for incoming students and their familiesConference with prospective students and their families during admission tours on an as-needed basisStudent Support SpecialistServe as a mentor and resource for all students, and especially those who receive learning accommodations or who are on academic probationAssist in the management of Navigate AlertsPerform other duties as assignedQualifications:Bachelor's degree in Education, Disability Studies, Social Work, Counseling, Psychology, or a related fieldSkill Sets:RequiredExperience working with individuals with disabilities, preferably in a post-secondary settingKnowledge of ADA, Section 504, and reasonable accommodation practicesAbility to maintain student confidentialityAbility to meet deadlines and problem-solve effectivelyExcellent verbal, written, and listening skillsStrong interpersonal, communication, and advocacy skillsExcellent organizational skills and attention to detailAbility to work independently while contributing to a small, collaborative teamCommitment to supporting the needs of students, especially those from underrepresented populationsCommitment to supporting students in a faith-informed, inclusive learning environmentEnthusiastic supporter of Lutheran higher education and Concordia University Chicago.PreferredMaster's degree in a related fieldExperience at a small college or faith-based institutionFamiliarity with learning disabilities, ADHD, mental health conditions, chronic illness, and neurodiversityBilingual Spanish is preferred but not requiredAbility to communicate using American Sign Language is preferred, but not requiredMicrosoft Office SuiteTechnologically proficient- knowledge of university information systems is a plusNavigateMaxientBannerDegreeWorksBlackboard LearnBlackboard Analytics/IntelligenceCompensation and Benefits:Starting range depends on individual qualifications and experience. Concordia University Chicago benefit options include, but are not limited to, the following:Health, Dental, and Vision InsuranceFlexible Spending Account (FSA) and/or Health Savings Account (HSA)Disability and Survivor Plan (Basic Life Insurance)Employee Assistance Program (EAP)Retirement Pension PlanRetirement 403(b) Savings PlanSupplemental Life InsuranceAccidental Death and Dismemberment InsuranceAccident InsuranceCritical Illness InsuranceTuition benefits (available for employees and their qualified dependents)Application Information:Interested individuals should include a cover letter, resume, and references with their online application.Concordia does not discriminate in the employment of individuals on the basis of race, color, national or ethnic origin, disability, sex, or age. As an institution of The Lutheran Church-Missouri Synod, however, and to the extent allowed by law, Concordia University reserves the right to give preference in employment based on religious affiliation.Concordia University Chicago does not generally sponsor for employment visas except for positions that oversee, teach or support our international programs.About Concordia University Chicago:Concordia University Chicago is a liberal arts-based Christian university founded in the Lutheran tradition. Through its College of Theology, Arts & Humanities, College of Business, College of Education, and College of Health, Science & Technology, Concordia-Chicago offers more than 160 areas of study in small classes taught by professors who are passionate about teaching and student success. All undergraduate and graduate degrees are fully accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.Concordia University Chicago has been recognized as a College of Distinction since 2010, and is consistently ranked among the Best Regional Universities“Midwest by U.S. News & World Report. For more than a decade, combined undergraduate and graduate enrollment has exceeded 5,000 students. Concordia University Chicago is located in River Forest, 10 miles west of downtown Chicago. Learn more about our commitment to higher education, rooted in the Gospel, at CUChicago.edu.Steadfast in Jesus Christ as revealed in the Holy Scriptures, Concordia University Chicago promotes academic rigor in its liberal arts and professional programs; grounds students in objective truth, integrity, and excellence; and practices faithfulness to the Confessional teachings of the Lutheran Church “ Missouri Synod, as it forms students for vocations in church, family, and the world.