Description
Job Description:
Title: Account Manager - Commercial Lines
Work Mode: Remote| Location/Supporting: Longwood, FL | Book Focus: General/ Small Business
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Key Responsibilities:
Technical Competence: Maintain technical competence and industry expertise.
Team Leadership: Direct daily activities of the account management team.
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.
Policy Management: Manage policy expirations and renewals.
Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Policy Compliance: Stay updated on company policies and procedures.
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
3+ years of account management experience, or 5+ years in the insurance industry
Thorough knowledge of insurance brokerage and client needs
Required active licensing; professional designation (CIC or equivalent) preferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communication, multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is 65-80K annually, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Account Manager- Commercial Insurance, SBU • Henderson, NV, US
Westlake Warrior | Account Manager II - Collections_Credit_Cards.They will need to contact customer via phone and skip trace to locate customers that are difficult to get a hold of.The agent will h... Show more
Independent Insurance Marketing Organization Seeks Agents.Our client is an Independent Insurance Marketing Organization that contracts with Insurance Companies to perform distribution and recruits ... Show more
Job TitleJob description goes here.This is where the detailed information about the job role and responsibilities will be provided.Focus on the key aspects of the position, ensuring that the conten... Show more
Grow Your Career as a Client Account Manager at Courser.Are you passionate about sales but tired of cold calling, chasing down leads, or wondering where your next deal is coming from? Do you thrive... Show more
Viridian Staffing's client is looking for a Sales Project Account Manager to join a fast-growing cannabis hardware company located in Las Vegas, NV.In this role, you will have the opportunity to id... Show more
Territory Account ManagerLooking for a cool job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Territory Account Manager is responsible for ... Show more
Overview Join our dynamic team as an Account Manager and become a vital driver of our business growth! In this energetic role, you will cultivate strong relationships with clients, identify new sal... Show more
We are a very busy office and are looking for our next great team member.We are an established, growth-oriented agency with a team of highly motivated individuals.If you want to work in an environm... Show more
Job DescriptionJob DescriptionJob SummaryJob Title : Licensed Healthcare Insurance AgentJob Type : RemoteLocation : United StatesWork Type : W2Starting Pay and / or Pay Range :22 / hour base pay + ... Show more
Account Manager Job Description.At Source 4 Industries, our growth is driven by a high-performing, relationship-focused sales team.We are looking for an Account Manager who thrives in a fast-paced,... Show more
Company DescriptionHigh-growth healthtech.At MedTrainer, we're transforming how healthcare organizations handle compliance, credentialing, and training-saving time, reducing risk, and empowering pr... Show more
Title: Senior Account Associate - Commercial Lines.Remote/ Eastern and Central Time Zones Only.Please note: If this position is posted as either fully remote and/or hybrid, in accordance with compa... Show more
Remote Position/ Work from Home.GIA Legacy Planning is a dynamic, client-focused insurance agency specializing in personalized insurance solutions that protect families and businesses.Our culture i... Show more
A leading edge cloud services provider is seeking a Senior Enterprise Account Manager to enhance customer relationships and drive value.This role involves strategizing and executing account plans, ... Show more
A digital agency is seeking an experienced Account Manager to drive marketing strategies and manage client relationships.The ideal candidate has a minimum of 5 years of experience in a digital agen... Show more
How about TODAY being the day you take back your life and secure your future? .The finance industry makes more millionaires than any other industry in the World!.My name is Beau, founder and owner ... Show more
Municipal Market Strategic Account Manager.The Municipal Market Strategic Account Manager is responsible for driving Ruhrpumpen (RP) sales growth within the municipal (public money) infrastructure ... Show more
Job DescriptionThe PositionThe Associate Account Executive (AAE) - biosimilars, builds and manages the business relationship between the company and assigned accounts with the following goals:Negot... Show more
Your Path to Success as an Insurance AgentReady for a career with unlimited potential? Join the financial services team where your success is our priority!Why work with Us:Unmatched Compensation:In... Show more
IDT is looking for an experienced Direct Sales Representative.Bilingual professionals with fluency in both English and Spanish are preferred.The Sales Representative's role is to sell the company's... Show more
