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Insight Enterprises
Commercial Services ManagerInsight Enterprises • Chicago, IL, United States
Commercial Services Manager

Commercial Services Manager

Insight Enterprises • Chicago, IL, United States
29 days ago
Salary
$75,000.00 yearly
Job type
  • Full-time
Job description

Services Manager

Candidates who live within commuting distance of an Insight hub will be expected to follow the hybrid work schedule aligned to that location. Candidates who do not reside within commuting distance of an Insight office may work fully remote.

Base Compensation for this role may range from 75,000-89,000, with additional performance based compensation and other benefits available.

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role

As a Services Manager, you will manage delivery, development and implementation of technology solutions for clients. Functions include resource management, service operations management and/or scope management of the project or client engagement, quality and performance metrics of the engagement and/or team, resource management of both technical and non-technical resources associated with the engagement or team, including risk, communication plans, change management, financial performance and overall client satisfaction. Along the way, you will get to:

  • Ability to lead a team of personnel by providing leadership, assistance and advice.
  • Manage the day-to-day operations of the team and is responsible for employee maintenance (forecasting, operational efficiencies, reviews, etc.), including the management and assistance of company growth through guidance and training.
  • Manage the assigned financial aspect of the team, which may include subset ownership of the assigned P&L as well as associated budget.
  • Manage the development of client statements of work (SOW's) and associated change control process.
  • Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we're looking for

  • Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience.
  • 5-8 years' experience managing technology projects including desktop refresh, new technology deployment and program management experience in full IT life cycle (acquisition, deployment, refurbishment, maintenance) and other IT projects related to infrastructure.
  • Two years' experience with field service management and service financial management.
  • Experience in Project Management is desired.

What you can expect

  • Freedom to work from another locationeven an international destinationfor up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

At Insight, we celebrate diversity of skills and experience so even if you don't feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

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Commercial Services Manager • Chicago, IL, United States

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