Splunk is seeking a Director of Engineering for our Incident, Problem, and Escalation Management team (SPIE) to lead the functions that turn customer-impacting events into meaningful engineering and business signals. This role will be responsible for strengthening how Splunk responds to incidents, learns from them, manages customer escalations, and drives accountability for recurring issues across engineering, support, field, and business teams. We provide services for producing and consuming logs, metrics, and telemetry as well as leading our engineering team through alert and incident response. You will lead the teams responsible for incident response for Splunk. As the authority on our customer's experience, our team members are the champions of resilience, making sure each of our customers has outstanding experience with our products.
Your peers will be other engineering leaders responsible for other parts of developer observability (Observability Platforms and Alert Response) as well as Principal Engineers who drive observability best practices, product usability, and SRE standards.
Director, Engineering - SPIE (Remote) • Seattle, WA, United States
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