Scrum Master

Scrum Master

Location: Chicago, IL Duration: 6+ months (long term)

We are seeking experienced Scrum Master to lead and manage Community Investment and ERP (HR & Finance) software engineering delivery teams. This role requires expertise in Agile methodologies, Azure DevOps, and the ability to foster collaboration between cross-functional teams to ensure the successful delivery of secure, high-quality solutions.

What you'll do:

• Manage the IT delivery team efforts to ensure digital solutions are safe, secure, right sized, and of high quality.
• Scrum Master for Community Investment and ERP (HR & Finance) teams, leading all Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, retrospectives, and reviews, cross team plannings.
• Collaborate with developers, administrators, and stakeholders to prioritize and deliver enhancements, customizations, and integrations.
• Promote and implement best practices within the software development lifecycle.
• Manage and optimize workflows using Azure DevOps, including work item tracking, backlog management, and release pipelines.
• Identify and resolve impediments to team progress, ensuring continuous delivery of value.
• Act as a servant leader, fostering a culture of accountability, continuous improvement, and collaboration.
• Monitor sprint metrics (e.g., velocity, burndown) to track progress and identify opportunities for optimization.
• Work with the Product Owner and Business System analyst to ensure the product backlog is well-defined, prioritized, and aligned with business goals.
• Champion secure development practices, advocating for automated security testing and compliance checks within CI/CD pipelines.
• Communicate project status, risks, and dependencies to stakeholders and leadership in a clear and timely manner.
• Lead and facilitate all Agile scrum ceremonies for the IT Delivery Team(s).
• Conduct cross-functional planning efforts to identify and plan project work efforts.
• Ensure key Agile scrum artifacts are properly documented and of high quality.
• Track delivery team work efforts, ensuring alignment with commitments.
• Proactively identify, track and mitigate key risks that could hamper work delivery.
• Identify, monitor and resolve Agile team impediments to ensure successful delivery.
• Lead teams in documenting and understanding data, and their related flows, across systems to support the Bank.
• Cultivate, disseminate, and enforce functional policies, procedures, and best practices.
• Leverage metrics to measure progress and promote a culture of continuous improvement.
• Assist in incident and problem resolution for the delivery team's supported applications.
• Prepare and establish estimates while also adhering to project and department budgets.
• Guide, direct, and coach less experienced IT staff as needed.

What you'll bring:

• Bachelor's degree in Computer Science, Information Technology, or related field
• Certified Scrum Master (CSM) or similar Agile certification required
• Project Management Professional (PMP) certification a plus
• Minimum of 5-7 years of experience leading Agile teams developing custom software, preferably within the financial services industry
• Strong understanding of Agile principles and traditional project management practices coupled with an excellent understanding of all facets of the software development life-cycle (SDLC)
• Excellent planning, communication, interpersonal, and leadership skills
• Ability to thrive in a fast-paced environment and adapt quickly to changing priorities
• Experience working in a formal, well structured, regulated environment
• Experience with application life-cycle management (ALM) tools such as Microsoft Azure DevOps
• Experience leading IT delivery teams developing web based, digital solutions leveraging DevSecOps, microservices, API's on the Amazon Web Services (AWS) platform
• Experience managing the delivery of test automation solutions, on both web and mobile platforms, to ensure the delivery a high quality work product
• High degree of personal accountability and integrity
• Proven experience as a Scrum Master in Agile/Scrum environments
• Hands-on experience with Azure DevOps for Agile project management and CI/CD pipeline management
• Solid understanding of Agile frameworks (Scrum, Kanban and Scaled Agile) and the ability to adapt them to team needs
• Understanding of CI/CD tools and integrations, including automated testing and security scanning tools
• Strong leadership and mentoring skills to guide teams in Agile best practices
• Effective communication, facilitation, and conflict-resolution skills