Warehouse Manager

Warehouse Manager

We are seeking a Warehouse Manager to join our Courseware Development team. This role plays a key part in leading the operations of our Utah-based warehouse in direct support of the SANS ICS/OT curriculum. This role is central to ensuring that SANS students receive fully functional, high-quality Industrial Control Systems (ICS) and Operational Technology (OT) hardware kits ahead of every training event. The ICS/OT Warehouse Manager will own the end-to-end lifecycle of student hardware kits from procurement and assembly to quality assurance, inventory control, and timely distribution to events across the United States and internationally. This is an on-site role based at our Sandy, Utah warehouse facility.

As a Warehouse Manager you will:

• Manage the assembly, configuration, testing, and quality control of ICS/OT student hardware kits to ensure course readiness.
• Develop and maintain standardized assembly procedures, QA/QC checklists, and testing protocols.
• Troubleshoot hardware issues, coordinate repairs or replacements, and ensure kits are properly packaged and prepared for deployment.
• Maintain servers and virtual machines supporting ICS/OT training environments.
• Apply system updates, patches, and course-specific configurations to ensure reliability and performance.
• Manage documentation, version control, and deployment records for server and VM environments.
• Maintain accurate inventory records for hardware, spare parts, consumables, and training kits.
• Oversee inventory control processes, stock levels, and asset lifecycle management to support operational readiness and cost efficiency.
• Track kit utilization, maintenance history, and asset performance; provide inventory reporting and forecasting as needed.
• Manage kit check-in/check-out processes to ensure accountability and availability for training events.
• Perform other related duties as assigned.

What We're Looking For

Every SANS employee brings something unique. For this role, we're looking for candidates with:

• Familiarity with Industrial Control Systems (ICS), Operational Technology (OT), or related hardware such as PLCs, HMIs, SCADA components, or industrial networking equipment.
• 1+ years of experience in warehouse operations, inventory management, or a related supply chain role.
• Demonstrated experience with hardware assembly, testing, or technical kit preparation, ideally in a technology, electronics, or industrial equipment context.
• Strong organizational skills with a high attention to detail and a commitment to quality.
• Proficiency with inventory management software and common office applications (e.g., Microsoft Office).
• Ability to lift and move equipment weighing up to 50 lbs and operate safely in a warehouse environment.
• Strong communication skills for coordination with remote teams, vendors, and event staff.
• Unrestricted authorization to work in the USA; visa sponsorship is not available.

Preferred qualifications include:

• Experience building, maintaining, and updating servers and virtual machines, including applying patches, managing VM images (e.g., VMware, VirtualBox, or Hyper-V), and restoring systems to baseline configurations.
• Experience supporting technical training programs, field service operations, or lab environments involving hands-on hardware.
• Experience with procurement processes, vendor management, and purchase order administration.
• Experience with international shipping, export compliance, or customs regulations.
• Experience with Odoo or comparable inventory management/ERP systems.
• Background or interest in cybersecurity, critical infrastructure, or industrial automation.
• Proven track record of developing and implementing SOPs that improve operational efficiency.

Benefits and Perks of Working at SANS

We're committed to fair and equitable compensation. The expected salary range for this position is $70,000 - $80,000, depending on geographic location, skills, and experience. At SANS, pay equity and transparency are priorities.

We offer a comprehensive benefits package that supports your total well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Financial Benefits: Competitive base salary, bonus opportunities, and a 401(k) plan with company match.
• Health & Wellness: Robust medical, dental, and vision plans; company-provided short term disability; optional long-term disability, supplemental life and AD&D insurance for employees and dependents; voluntary benefits including accident insurance and identity theft protection; fitness and wellness programs; and a company paid employee assistance program (EAP).
• Time Off & Flexibility: Generous paid time off, including volunteer time.
• Learning & Development: Access to professional development and SANS training opportunities.

Flexibility and Balance at SANS

We support our colleagues with the tools and flexibility they need to thrive, both professionally and personally. As a primarily remote work environment, we are committed to maintaining strong connections, collaboration, and a vibrant culture across virtual teams. While most roles operate remotely, some positions may require occasional in-person presence depending on role-specific or business needs.

SANS is an Equal Employment Opportunity Employer

SANS is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other federal, state, or local protected class.

If, because of a medical condition or disability, you require a reasonable accommodation during the application process, or to perform the essential functions of a position, please contact SANS Human Resources.

US Job Seekers: Click here to view the "Know Your Rights" poster.

SANS complies with all applicable state and local laws regarding the consideration of applicants with arrest or conviction records. For positions governed by federal and/or state banking regulations, SANS will adhere to relevant requirements when evaluating candidates with criminal histories.

Employment eligibility in the United States is required. SANS does not provide visa sponsorship for this position.