The Credit & Collections Specialist is responsible for managing customer accounts to ensure the timely collection of outstanding receivables while maintaining positive customer relationships. This role monitors assigned accounts, follows up on past-due balances, investigates and resolves billing and payment discrepancies, and collaborates with customers and internal stakeholders to address collection issues. The Credit & Collections Specialist plays a key role in reducing delinquency, improving cash flow, and supporting the organization's financial objectives through effective account management and customer service. Success in this role requires strong communication skills, attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.
While performing the essential duties of this position, the individual regularly works indoors in an office environment and may be required to sit for extended periods. The individual will regularly be required to talk, hear, see, and use a computer keyboard, mouse, telephone, and other standard office equipment. The noise level in the primary work environment is generally quiet. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties of this position.
Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.
The anticipated hourly range for this position is $25.00 $28.00 and includes benefits such as the following:
Credit & Collections Specialist • Hoffman Estates, IL, United States
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