$30/hr Program Supervisor

Program Supervisor

The Program Supervisor has the overall program supervisory and management responsibility for the Passage Program. The Program Supervisor will uphold program oversight and professional standards driven by the mission and vision of Southside Art Center.

Duties & Responsibilities

Program Organization

• Responsible for the daily supervision of all Passage staff and participants.
• Provide regular and timely feedback to the Director of Programs regarding staff performance issues, participants' performance issues, program recommendations, etc.
• Participate in referrals of potential participants' placements into the program with the Director of Programs.
• Be familiar with Southside Unlimited's policy manual and its implementation with staff and participants.
• Coordinate daily program staffing to meet licensing requirements and individual participants' needs.
• Scheduling staff working hours, vacation requests, personal leave, etc., to match participant needs.
• Implement daily assignment of staff according to deployment scheme, which maximizes the program benefits for participants while capitalizing on staff talents and special skills.
• Set up a system to ensure the timely management of all required paperwork.
• Ensure the purchase of service requests are kept up to date.
• Supervisors will inform the Director of Programs of any potential POS changes discussed in meetings.
• At program and job sites, provide supplies and systems to ensure that participant needs are met.
• Meet weekly with the Director of Programs to give updates on program and staff development and quality assurance issues.
• Other tasks as assigned by the Director of Programs.

Support and Training to Staff to Ensure Professional Standards

• Provide training and technical assistance to AST staff in areas of participant skills assessment, task analysis, job development, self-advocacy, Individual Service Plans, Person Centered Plans, and behavior intervention techniques.
• Train and assist ASTs in designing individualized participant schedules.
• Assist and train ASTs to individual and group participant programs.
• Be familiar with psychotropic drug reactions as they relate to the participant's performance and behaviors.
• Provide support, help troubleshoot, and make recommendations regarding participant programs.
• Intervenes, investigates, troubleshoots, and assists in the development strategies for participants experiencing crisis periods.
• In conjunction with the Director of Programs, participate in the process of interviewing and hiring program staff.
• Timely complete staff performance appraisals to be reviewed by the Director of Programs.
• Manage ongoing staff meetings to promote team building and encourage staff participation.
• Provide in-service training to ensure maximum growth for staff as they learn to better meet participant needs, i.e., in areas of behavior intervention, self-advocacy, job skills development, etc.

Support and Training to Participants

• Substitute for AST staff when necessary.
• Be able to perform all AST duties.
• Transport participants.
• Work effectively with and support participants during crisis periods.
• Be familiar with the current talents, abilities, and program schedules of all participants who participate in the Passage Program.
• Attend, and help to facilitate participant intake and service plan meetings.
• Promote the development of participant self-esteem and problem-solving abilities by participating as a helper in the Self Advocacy group process.

Ensure Professional Standards of Practice by Program Staff

• Provide daily supervision of AST staff.
• In conjunction with the Director of Programs, participate in the process of interviewing and hiring program staff.
• With the Director of Programs, complete staff performance appraisals annually
• Manage ongoing staff meetings to promote team building and encourage staff participation.
• Participate in an in-service training schedule to ensure maximum growth for staff as they learn to better meet participant needs, i.e., in areas of behavior intervention, self-advocacy, job skills development, etc.
• Provide physical assistance to participants as required to assist staff.
• Intervene in participant crises as required.

Quality Assurance, Evaluation, and Long-Range Planning

• Advise the Director of Programs regarding ongoing communications with staff and participants regarding whether program objectives are being met.
• Devise a schedule to ensure visible presence at job sites and at program sites.
• Review participant charts, I.D. Notes, P.C.P., and I.S.P. processes to ensure that timely documentation occurs and that participant needs are being met.
• In cooperation with the Director of Programs, develop a yearly long-range plan to ensure that program continually meets participants' needs.

Community Networking

• In cooperation with the Director of Programs act as program liaison to Regional Center staff, residential program staff, other day program staff, participant advocacy groups, and the public at large.

Professional Training and Development

• Attend First Aid/CPR/AED classes and other Seminars as required by the agency.
• Attend agency staff retreats.
• Attend professional training conferences as requested by the Director of Programs (occasional required training activities may be scheduled during weekend time).
• Keep current on training that is available to enhance skills needed to perform the job and make timely training requests to the Director of Programs.

Desired Personality Traits for Program Supervisor Applicants

• Familiarity with the Developmental Services Field and a personal commitment to concepts of normalization, self-advocacy, supported work, integrated life, positive behavior management, and person-centered planning.
• Effective written and verbal communication skills.
• Charismatic personality/ability to elicit staff respect.
• Ability to be tactful and use good judgment when intervening in a variety of situations.
• Ability to work independently and be self-motivated.
• Ability to be organized, prioritize tasks, and respond to job duties promptly.
• Ability to be a creative problem-solver.
• Demonstration of a good sense of humor.

Applicant Requirements

• A. degree (B.A. Preferred) in Behavioral Sciences or related field, or 4-5 years of experience in the field of developmental disabilities, with two years of supervisory experience in a human services field required.
• Previous job experience with behaviorally challenged individuals preferred.
• Familiarity with the Interdisciplinary Team Process.
• Possession of a valid driver's license, proof of insurance, and a clean DMV is required.
• Possession of a reliable car.
• All applicants must be free from substance abuse.

*** Final hiring decisions must be approved by the State Licensing Department.

I have read and understand this job description and its expectations and duties:

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