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Echo IT Solutions
Salesforce Release ManagerEcho IT Solutions • Dallas, TX, United States
Salesforce Release Manager

Salesforce Release Manager

Echo IT Solutions • Dallas, TX, United States
16 hours ago
Job type
  • Full-time
Job description

Salesforce Release Manager

Mettawa, IL, USA (Work from Office)

6 Contract to hire or FTE Only

Perform technical program or project management across a variety of Commercial Patient Services projects.

  • Project Planning and Management:
    • Create project charter including scope, objectives, team, stakeholders, budget and deliverables.
    • Develop detailed project plans, including schedules and resource allocation.
    • Define clear performance indicators to track project progress and success.
    • Monitor project progress along with performance indicators and adjust plans as necessary to ensure successful delivery.
  • Agile Project Management Facilitation:
    • Serve as a facilitator for agile ceremonies, such as daily stand-ups, sprint planning, sprint reviews, scrum of scrum call and sprint / release retrospection.
    • Promote and support agile methodologies within the team, ensuring adherence to best practices.
  • Team Coordination and Collaboration:
    • Act as a liaison between cross-functional technical teams, stakeholders, and BTS management.
    • Facilitate effective communication and collaboration among cross-functional team members.
    • Remove obstacles blocking team progress and enhance team productivity.
  • Risk and Issue Management:
    • Identify potential risks and issues early in the project lifecycle.
    • Develop mitigation strategies and coordinate the resolution of issues as they arise.
  • Stakeholder Management:
    • Establish and maintain strong relationships with project stakeholders.
    • Communicate project status, updates, and insights to stakeholders regularly.
    • Gather stakeholder feedback and incorporate it into project planning and execution.
  • Release Management:
    • Ensure deliverables meet quality standards and project requirements in compliance with Client DevOps / IT SLC standards.
    • Ensure all the projects stage gates are completed on time for successful deployment
    • Ensure pre-deployment and post-deployment activities are successfully completed
    • Ensure handoff to operations team is comprehensively completed, including functional & technical KT, SOP creation & approval, hypercare, etc.
  • Technical Understanding:
    • Possess a solid understanding of technical concepts to effectively manage and communicate with development teams.
    • Ensure technical feasibility and alignment with overall project goals.
  • Continuous Improvement:
    • Post project completion, conduct a post-mortem or lessons learnt with project and technical teams to analyze the success and areas of improvement.
    • Collaborate with Product Owners and technical teams to create tech depts to enhance the systems efficiency and effectiveness.
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Salesforce Release Manager • Dallas, TX, United States

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