Technical Program Manager

Technical Program Manager

Payrate: $74.00 - $74.57/hr. Summary: Responsible for delivering complex and cross functional programs across the Digital and Technology area. Works with stakeholders/sponsors and/or collaborates with product management, engineering, and other impacted teams to deliver on roadmaps, desired iterations, and outcomes.

Responsibilities:

• Lead large scale technology delivery projects or programs requiring contributions and coordination from multiple Digital and Technology product teams.
• Develop iterative and integrated baseline plans (outcomes, tasks, and timelines) with all dependent agile/product teams, identify resources and skills required, document assumptions, refine plans and manage performance against them.
• Manage the execution of tasks and deliverables for all assigned products/programs, following Technical Program Management CoP guidelines and best practices. Facilitate solution and dependency mapping exercises between key technical components (e.g. application features, data contracts, integration, infrastructure, network, security, and operational software).
• Ensure effective test and deployment planning and execution.
• Drive each applicable stage throughout product/program lifecycles, and ensure outcomes, dependencies, risks, and other critical information is shared among applicable team members and stakeholders.
• Plan and schedule meetings as appropriate, work with teams to ensure key materials are prepared for productive meetings that drive results.
• Work with product/program teams to get task, issue, and risk updates.
• For key risks, articulate status, provide actionable updates, provide risk aversion plans and drive problem resolution across all team participants.
• Create and cascade communications and weekly status reports, including product/program-wide RYG status to appropriate stakeholders, leadership and contributors.
• Support product/program business readiness activities. Partner closely with Product, Engineering, UX and Business teams.
• Document and archive program activities, deliverables, tools, and findings for future programs.

Education/ Experience:

• Bachelor's degree in an IT-related discipline.
• PMP certification preferred. 8 to 10 years of skills, competencies and experiences managing and controlling iterative technical projects and programs.
• 5+ years Agile and product delivery experience.

Skills:

• Advanced verbal and written communication skills to multiple leadership levels.
• Ability to work with agile product and engineering practices in the context of delivering technology application changes.
• Ability to develop project schedules, identify and manage technical dependencies, issues, risks, and individual deadlines and goals.
• Ability to identify technical requirements, issues, and problems, generate cross functional solutions and gain alignment on proposed solution across stakeholders.
• Advanced proficiency with all MS Office applications.
• Highly organized with good time management skills, customer service oriented with the ability to influence without authority and demonstrate strong interpersonal skills.
• Analytical thinker with creative and critical problem-solving skills, and attention to detail.
• Experience working with data science, engineering and business teams to move analytic solutions into production.
• Establishing and tracking work through repeatable processes
• Communication at various altitudes (Exec, business, technical, etc)
• Going deep on the details of a program, while keeping the broader picture in mind. Knowing the depth needed for the work.

Pay Transparency: The typical base pay for this role across the U.S. is: $74.00 - $74.57/hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.