Customer Service Representative

About Us

Start Club Corp helps teams clarify the strategic choices behind market presence: what to emphasize, where to compete, how to communicate value, and how to keep growth priorities visible across the organization.

Position Overview

The Customer Service Representative provides professional assistance to customers by answering questions, handling requests, and coordinating follow-up. The role focuses on clear communication and a positive customer experience.

Key Responsibilities

• Respond to customer inquiries by phone, email, and in person
• Provide accurate information about company services and processes
• Assist with appointment scheduling and confirmations
• Document customer interactions and update records
• Follow up on customer requests
• Communicate customer concerns to the appropriate team member
• Assist with resolving routine customer questions
• Maintain accurate customer information

Qualifications

• Strong verbal and written communication skills
• Friendly and professional approach
• Good organizational and problem-solving skills
• Basic computer and data-entry abilities
• Ability to manage multiple customer requests
• Reliable and punctual
• Previous customer service experience is preferred but not required