Talent.com
Hennessy Automobile Companies
Customer Service RepresentativeHennessy Automobile Companies • Atlanta, GA
Customer Service Representative

Customer Service Representative

Hennessy Automobile Companies • Atlanta, GA
30+ days ago
Job type
  • Full-time
Job description

Description

The CSR at Hennessy Collision of Atlanta contacts all leads from multiple sources to set service appointments and follows up with customers to ensure an excellent customer experience. This role plays a large role in ensuring a smooth and excellent customer service experience with our service department.

What you'll do:

  • Respond to Internet Lead Service Requests.
  • Ensure quality customer service through professionalism and timely responses.
  • Serve as liaison between customers and the service department.
  • Assist in generating daily reports and logs as requested by management
  • Assist in generating daily reports and logs as requested by management.t and accurate..
  • Follow up with "No Show" Customers.
  • Confirm daily appointments.
  • Follow up with all service customers to ensure they are happy with their service experience.
  • Meet daily guidelines given in regards to set appointments, shows, and outbound calls.
  • Contact customer based on current marketing incentives and recommended services for vehicles.
  • All other duties as assigned.

Hennessy is proud to serve our community with a set of core values which guide our daily decisions and actions. They are:

  • Accountability – We take ownership of our words, actions, results, and commitments.
  • Teamwork – We are better when we work together.
  • Kindness – We show compassion and care for others.
  • Grit – We have the heart and determination to see it through.
  • Integrity – We are trustworthy, honest, and do what’s right.
  • Curiosity – We ask questions to seek understanding.

Requirements

What we expect:

  • Maintain a valid Georgia driver's license with an acceptable driving record
  • Submit to a background and drug screen
  • Ability to build rapport with clients with a friendly but professional demeanor
  • Excellent phone, organization, written and oral skills
  • Proficient with Microsoft Word, Excel and outlook
  • Motivated and a positive attitude
  • Call Center Experience preferred
  • Dealership Experience preferred
Create a job alert for this search

Customer Service Representative • Atlanta, GA

Similar jobs

Customer Service Representative - August Start - Inbound Only

Principle Choice Solutions LLCDecatur, GA, United States
Full-time

Inbound Call Center RepresentativePrinciple Choice Solutions, LLC (PCS) are trusted and respected healthcare revenue cycle experts.Even more than our experience, our level of service rises above ot... Show more

 • Promoted

Customer Service Representative - Hybrid

ZOLL MedicalAtlanta, GA, United States
Full-time

ZOLL Itamar Hybrid Customer Service & Technical Support RepresentativeAt ZOLL, we're passionate about improving patient outcomes and helping save lives.We provide innovative technologies that m... Show more

 • Promoted

Customer Service Representative

Focus of Georgia, Inc.Alpharetta, GA, United States
Full-time

Customer Service Representative Contract with possibility of hire Hourly Pay Rate:$18.Work Schedule:Monday - Friday 10 AM to 6 PM- longer hours during tax season, overtime eligible.Customer Service... Show more

 • Promoted

Customer Service Representative - Remote

Indotronix International CorporationAtlanta, GA, United States
Remote
Full-time

Job Title :Customer Service Representative Duration :6 Months Location :Remote Pay Rate :$13.Hr on W-2 Productivity Management:Should be able to meet daily task handling through various form and me... Show more

 • Promoted

Customer Service Representative

TransPakPeachtree Corners, GA, United States
Full-time

Customer Service Representative.Originally founded in Silicon Valley in 1952, we've been a private, family owned and operated business since 1969.We are humbled by the long-term relationships with ... Show more

 • Promoted

Customer Service Representative

Infinity Landscape & Construction Inc.Atlanta, GA, United States
Full-time

OverviewOur team is seeking a technology-driven expert capable of managing intricate database systems and providing insights for strategic decision-making.This role requires a high degree of techni... Show more

 • Promoted

Customer Service Representative

National DentexAtlanta, GA, United States
Full-time

Customer Service RepresentativeJoin National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technolo... Show more

 • Promoted

Customer Care Representative

Filtration GroupAtlanta, GA, United States
Full-time

Customer Care RepresentativePurafil, part of Filtration Group, is the global leader in gas phase (chemical) filtration technology.Our products and solutions are targeted towards providing superior ... Show more

 • Promoted

Customer service representative

Rooted Talent SolutionsAtlanta, GA, United States
Full-time

Customer Service Representative (Remote, Independent Contractor)Company:Rooted Talent SolutionsLocation:Remote (U.Compensation:hourlyAbout Us:Rooted Talent Solutions provides high-quality customer ... Show more

 • Promoted

Customer Service Representative II

Infotree Global SolutionsAlpharetta, GA, United States
Full-time

The assignment could be up to three months.The need is to fill an immediate gap, until we can back fill the role.They will be required to be in office five days out of the week, particularly throug... Show more

 • Promoted

Customer Service Representative - Hybrid

Zoll Data SystemsAtlanta, GA, United States
Full-time

As a Hybrid Customer Service & Technical Support Representative, you are part of the Itamar Medical team that supports our customers, sales reps, and clinicians, taking inbound phone calls and ... Show more

 • Promoted

Customer Service Representative

VCA Animal HospitalsAtlanta, GA, United States
Full-time

Client Service RepresentativeWe are seeking an experienced Client Service Representative to join our team.At VCA Animal Hospitals, we take our mission statement your pet's health is our top priorit... Show more

 • Promoted

Customer Service Representative (CSR)

Hill Aircraft & Leasing CorpAtlanta, GA, United States
Full-time

Customer Service Representative (CSR).The Customer Service Representative (CSR) embodies all of the warm and welcoming qualities of Sensational Southern Service that assures guests are treated with... Show more

 • Promoted

Customer Service Representative

House of Raeford Farms IncForest Park, GA, United States
Full-time

Customer Service Representative - The Customer Service Representative is responsible for assisting customers by answering questions, resolving complaints, and processing orders.Responsibilities Tak... Show more

 • Promoted

Customer Service Representative

Brand Ex PartnersNorcross, GA, United States
Full-time

Our company is currently hiring a well-organized and friendly Customer Service Representative to handle customer inquiries.You will be responsible for researching question/issues, as well as relate... Show more

 • Promoted

Virtual Customer Service Representative

Arias AgenciesAtlanta, GA, United States
Full-time

We are seeking a Virtual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.... Show more

 • Promoted

Customer Service Representative

CCF Holdings LLCDecatur, GA, United States
Full-time

Your OpportunityCustomer Service RepresentativeTitlebucksDekalb,GAAs a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right whe... Show more

 • Promoted

Customer Service Representative

Community Choice Financial, Inc.Norcross, GA, United States
Full-time

Customer Service RepresentativeAs a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relations... Show more

 • Promoted

Job Customer Service Representative

Hayward Industries IncAtlanta, GA, United States
Full-time

Hayward Holdings Customer Service RepresentativeHayward Holdings Inc.NYSE HAYW) is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the c... Show more

 • Promoted

Customer Service Representative-12hr Rotating Shifts

Clorox COConley, GA, United States
Full-time

Customer Service RepresentativeClorox is committed to growth for our people and our brands.Guided by our purpose and values, with people at the center of everything we do, we believe every one of u... Show more