Branch Director

Branch Director

Copper Ridge Branch - Scottsdale, AZ 85255

Position Summary

The Branch Director is the chief mission officer of an assigned Blue Door Academy site. This leader owns the full performance of the site driving youth enrollment, building the culture, and serving as the primary relationship holder with school partners and families. This position is accountable for results, responsible for the community's trust, and empowered to build a site that reflects the highest standards of Blue Door Academy.

While this role carries all the operational responsibilities of a Branch Director, the Blue Door Academy model holds this position to a higher standard of entrepreneurial leadership, community presence, and growth accountability. The Branch Director is expected to treat this site as their own with the professionalism, urgency, and pride of someone who has a personal stake in its success.

What Makes this Role Different: The Blue Door Academy Owner-Operator Model

Every Branch Director is expected to function as an owner-operator not simply a site manager. This means three things:

You Drive the Numbers - Youth enrollment and daily attendance are primary performance metrics. Growing membership is not a secondary task it is a core leadership responsibility. The Branch Director actively recruits members, partners with schools to generate referrals, and creates a site experience so compelling that youth choose to come and choose to stay.

You Own the Relationships - School principals, teachers, and administrators are key partners not just referral sources. The Branch Director cultivates these relationships personally, maintains consistent presence in the school community, and positions Blue Door Academy as an indispensable extension of the school day. Families are treated as stakeholders. Parents know the Director by name.

You Set the Culture - Every site has a culture and at Blue Door Academy, the Director creates it deliberately. The tone, the standards, the energy, and the values that young people experience everyday flow from this leader. A Blue Door Academy site should be unmistakably distinct: high-quality, purposeful, and deeply connected to the community it serves.

While this role carries all the operational responsibilities of a Branch Director, the Blue Door Academy model holds this position to a higher standard of entrepreneurial leadership, community presence, and growth accountability. The Branch Director is expected to treat this site as their own with the professionalism, urgency, and pride of someone who has a personal stake in its success.

Key Responsibilities

Program Operations

• Direct daily site operations in alignment with Blue Door Academy standards and BGCA's core program areas.
• Maintain a safe, structured, and engaging environment that supports positive youth development outcomes.
• Track attendance, program participation, and member outcome data; use data to drive continuous improvement.
• Ensure full compliance with all applicable licensing, regulatory, and organizational standards.

Staff Leadership & Development

• Recruit, hire, supervise, coach, and evaluate all site-level staff.
• Set clear performance expectations; hold staff accountable through regular feedback and formal evaluations.
• Facilitate weekly staff meetings and provide ongoing training and professional development.
• Maintain staff schedules that meet required staff-to-member ratios at all times.

Operations & Fiscal Management

• Manage site budget; monitor expenditures and submit accurate financial reports on schedule.
• Maintain facility safety, cleanliness, and operability; complete daily safety checks.
• Submit all required operational reports including attendance, incidents, and grant documentation.

Membership Growth, School & Family Engagement

• Own the site's membership targets actively recruit youth, monitor daily attendance trends, and implement strategies to grow and retain enrollment.
• Serve as the primary, personal relationship holder with school principals, administrators, and teachers; maintain a visible, consistent presence within the school community.
• Build trusted relationships with families ensuring parents and caregivers know the Director by name, feel welcomed, and are actively engaged as partners in their child's experience.
• Lead parent engagement events, school partnership meetings, and community outreach initiatives.
• Represent Blue Door Academy in the broader community; position the site as a recognized and valued neighborhood institution.

Safety & Compliance

• Implement and enforce all organizational policies, safety protocols, and emergency procedures.
• Serve as a Mandated Reporter; report suspected abuse or maltreatment as required by law.
• Maintain accurate and confidential staff and member records.

Qualifications

Education

• Required: Bachelor's Degree in Education, Human Services, Nonprofit Management, Youth Development, or a related field or completion of state licensing requirements for program lead.

Experience

• Minimum 3 years of professional experience in youth development, education, or human services.
• Minimum 1 year of supervisory experience managing a professional team.
• Experience managing program budgets and operational compliance requirements.
• Preferred: Prior experience with Boys & Girls Clubs of America or a comparable youth-serving organization.

Required Certifications & Clearances

• CPR/First Aid certification (required within 30 to 60 days of hire; see Site Addendum).
• Successful completion of all required background checks, fingerprinting, and state clearances.
• Valid driver's license where applicable. Additional site-specific requirements listed in the Localization Addendum.

Skills & Abilities

• Strong verbal and written communication skills; ability to engage diverse stakeholders.
• Proficiency in Microsoft Office Suite and program data management tools.
• Ability to manage multiple priorities with accuracy and follow-through.
• Cultural competence and demonstrated commitment to equity, inclusion, and belonging.