Senior Transportation & Logistics (Marine) Claim Consultant

Senior Transportation & Logistics (Marine) Claim Consultant

As a Risk Consultant II (Transportation & Logistics / Marine Claims) at Aon, you will act as a trusted advocate helping clients navigate complex marine cargo, P&I, and marine liability claims. Reporting to the Transportation & Logistics Claims Director, you will partner with brokers, carriers, adjusters, and other specialists to manage claims from initial reporting through resolution, ensuring strong outcomes for clients in a fast-paced, global environment. This role offers flexible location options, including remote work. You will apply deep expertise in marine insurance coverage, claims documentation, and valuation to develop tailored claim strategies, maximize coverage recovery, and address coverage challenges. Ideal candidates are commercially minded professionals with strong relationship-building, problem-solving, and negotiation skills who thrive while managing multiple priorities and delivering high-impact solutions.

Job Responsibilities:

• Partner with colleagues across Aon's Marine Claims, Broking, Risk Control, and Analytics teams to deliver coordinated, client-centric solutions for complex Marine Cargo & Logistics, Protection & Indemnity (P&I), and Marine Liability claims, working closely with insurers, adjusters, TPAs, surveyors, and other market participants.
• Apply deep knowledge of marine insurance coverage, coverage triggers, and risk financing structures to help clients navigate complex claims scenarios and achieve optimal outcomes.
• Establish clear, effective claim reporting protocols and develop client-specific claim manuals aligned to each client's priorities, risk profile, and operating environment.
• Proactively identify, gather, and present the documentation and analysis required to substantiate claim values and support timely, favorable resolution.
• Evaluate and prepare claims to ensure calculations fully leverage applicable policy coverage and accurately reflect client exposures and losses.
• Provide end-to-end claims support, bringing a ground-up understanding of loss events, valuation, and recovery strategies.
• Advise clients on policy coverage interpretation and vendor contract considerations, serving as a trusted claims and coverage resource.
• Advocate on behalf of clients in matters involving claim declinations, reservations of rights, and other coverage disputes, escalating issues as appropriate to drive resolution.
• Demonstrate a growth mindset by bringing innovative thinking, attention to detail, and sound judgment to complex challenges in a fast-paced, global environment.
• Balance strategic perspective with execution, managing multiple priorities while delivering commercially sound, high-quality outcomes.
• Communicate clearly and effectively with diverse stakeholders, adapting style to different audiences, cultures, and working styles.
• Build and maintain strong relationships with internal and external partners, reinforcing Aon's reputation as a trusted advisor and collaborative market leader.

Skills and experience that will lead to success:

• Required Experience: 10+ years experience with Marine Claims (Cargo, Logistics, P&I / Marine Liabilities)
• Fluent in Microsoft Outlook and Office (Excel, Word, PowerPoint)
• Preferred Experience: Education: Bachelor's degree required.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard.

Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $140,000 to $175,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.