Hot Job
AZ - Corporate - Phoenix, AZ 85029
Position Type Full Time
OpenTech Alliance, Inc. was founded in 2003 and is a leading technology provider to the self-storage industry. The company delivers software-enabled solutions including online auctions, access control systems, full-service kiosks, and call center services to self-storage operators across North America, with a growing international presence. Headquartered in Phoenix, AZ, OpenTech supports many of the largest self-storage operators in the U.S. and continues to scale its core products while strengthening internal operations to support growth.
We are looking for a Technical Onboarding Specialist to guide customers through the setup and training of OpenTech products; including kiosks, call center solutions, and access control systems. This role sits at the intersection of technical configuration, quality assurance, and customer training.
You'll serve as the primary technical point of contact from kickoff through go-live, working alongside a team of Onboarding Specialists and Coordinators. Customer Onboarding is a key driver of satisfaction, retention, and long-term success at OpenTech Alliance.
Why Join OpenTech?
At OpenTech Alliance, you'll develop deep expertise across a broad product suite in a specialized and growing industry. This is an on-site role in Phoenix with a fixed shift schedule within department hours of 6am6pm. We offer hands-on training, a collaborative team environment, and the opportunity to make a direct impact on customer success from day one.
Location: Must be able to work on site in Phoenix; this is not a work-from-home position
Technical Onboarding Specialist • Phoenix, AZ, United States
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