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Kasmo Global
SFMCKasmo Global • Aurora, IL, United States
SFMC

SFMC

Kasmo Global • Aurora, IL, United States
6 days ago
Job type
  • Full-time
Job description

Senior Consultant

Senior Consultants are techno-functional resources on TCSs Salesforce Marketing Cloud (SFMC) Transformation Team, offering a powerful understanding of the SFMC ecosystem and broader MarTech stack. They are client-facing collaborative business partners who own and lead workstreams, and deliver specific components of large, complex client engagements along with other teams and stakeholders.

Responsibilities include:

  • Assess impact on existing marketing cloud instance for change in source salesforce sales and service cloud instances
  • Discuss, lead and design changes required to make sure marketing cloud works as before
  • Explain the design to offshore developers and own the delivery
  • Help lead the testing cycle along with sales and service cloud teams to make sure the integrated solution is working as expected
  • Facilitating strategic conversations with clients to define and document business and technical requirements based on prioritized use cases
  • Performing gap analysis outlining client gaps in technology, resources, and institutional knowledge necessary to deliver and execute a successful channel rollout
  • Working with cross-functional teams to clearly link functional scope back to business value
  • Work with customer(s) as well as internal teams to clearly define and document project scope, requirements and integration points as they relate to solution implementation
  • Developing key content and assets for project workshops for functional and scope priority alignment
  • Maintaining working knowledge of end-to-end solution, with the ability to identify, document, communicate, and mitigate risks and issues as project progresses
  • Collaborate with onshore and offshore teammates
  • Support technical and functional testing of the implemented solution like SIT and UAT
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SFMC • Aurora, IL, United States

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