Supervisor, Mail Processing

Why Join Geico?

At Geico, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, Geico is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the Geico Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

Job Title: Mailroom Supervisor

Under general supervision, SUPERVISES Mailroom Staff in the processing of mail, and the preparation of policyholder documents for mailing to customers or potential customers from print to postproduction and mailing.

Essential Functions:

• SUPERVISES all activities involved with mail processing.
• DETERMINES the quantity and priority of work assignments. ASSIGNS work accordingly.
• TRAINS and/or COORDINATES the training of Mailroom Staff. PROVIDES coaching and training to improve associate performance.
• INVESTIGATES, RESOLVES and/or IMPLEMENTS solutions to solve workflow problems. RECOMMENDS changes in procedures as needed.
• OVERSEES the inventory of supplies of all materials for efficient operation of equipment. DIRECTS Mailroom Staff in procuring new supplies within department plans and budget.
• PREPARES reports for management regarding mail processing/supplies data.
• May PERFORM other duties as required.
• ADHERES to the Code of Conduct, company policies, and operating principles.
• MEETS attendance standard at business location to perform necessary job functions and to facilitate interaction with management and co-workers

Qualifications:

• Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing and speaking
• Must be able to speak in a professional manner by telephone
• Must be able to resolve complex business problems and handle complicated customer issues
• Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills
• Must be able to multi-task
• Must be able to learn and apply large amounts of technical and procedural information
• Must be able to lift 50 pounds and push a cart weighing 1,500 pounds
• Must be willing to work overnight.

Location: Fredericksburg, VA

Schedule: Sunday-Thursday 10:00pm-6:30am EST

The Geico Pledge:

Great Company: Protecting customers through life's twists and turns with innovation and integrity.

Great Careers: Personalized development programs, mentorship, and certification assistance.

Great Culture: Inclusive and collaborative culture rooted in shared success.

Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the Geico Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. Geico hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

Geico reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. Geico also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.