Talent.com
Michael Moore - State Farm Agent
Customer Retention Specialist - State Farm Agent Team MemberMichael Moore - State Farm Agent • Orlando, FL, US
No longer accepting applications
Customer Retention Specialist - State Farm Agent Team Member

Customer Retention Specialist - State Farm Agent Team Member

Michael Moore - State Farm Agent • Orlando, FL, US
30+ days ago
Salary
$18.00 hourly
Job type
  • Full-time
Job description

Benefits:

  • Paid time off
  • Training & development
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary


You May Be a Great Fit as a Customer Retention Specialist at Michael Moore - State Farm Agent if:

  • You’re the person people call first when life goes sideways - calm, steady, and ready to help.
  • You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
  • You’re a natural relationship-builder who earns trust quickly and keeps it.
  • You listen first, then guide, making customers feel understood while confidently recommending solutions.
  • You’re compassionate under pressure and can guide someone through their worst day with clarity and empathy.

Location Address: Orlando, FL 32827

At Michael Moore - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.


Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.


Responsibilities

  • Communicate with existing customers regarding renewals and coverage options.
  • Review accounts and assist with updates or changes as needed.
  • Identify opportunities to enhance customer satisfaction and engagement.
  • Maintain accurate records and documentation of interactions.
  • Collaborate with team members to meet retention and outreach objectives.

Qualifications

  • Strong interpersonal and problem-solving abilities.
  • Effective communication and listening skills.
  • Detail-oriented with a focus on customer experience.
  • Previous experience in customer service or account management preferred.
  • Must be able to obtain applicable state insurance licenses.



Create a job alert for this search

Customer Retention Specialist - State Farm Agent Team Member • Orlando, FL, US

Similar jobs

Account Associate - State Farm Agent Team Member

State FarmSanford, FL, United States
Full-time

Responsive recruiterReplies within 24 hoursPosition Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State... Show more

 • Promoted

Business Insurance Position - State Farm Agent Team Member

State FarmWinter Springs, FL, United States
Full-time

Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Business Insurance Position - State Farm Agent Team Member.We seek an ene... Show more

 • Promoted

Account Manager - State Farm Agent Team Member

Jose Rosario - State Farm AgentOrlando, FL, United States
Full-time

Benefits:Paid time off Training & development Bonus based on performance Account Manager (Insurance & Financial Services) -- Bilingual Spanish/English Required -- In-Person (Orlando, FL) Ag... Show more

 • Promoted

Remote Travel Specialist

Magical Destinations TravelOrlando, FL, United States
Remote
Full-time

Orlando, FL, United States Or refer someone Job Openings Remote Travel Specialist.About the Job Remote Travel Specialist.Our company is family owned and operated! We truly strive to keep an upbeat ... Show more

 • Promoted

Account Representative - State Farm Agent Team Member

Amanda Chase Koenig - State Farm AgentWinter Park, FL, United States
Full-time

Sales Representative (Full-Time).This is more than a sales jobit's a chance to build a career where you control your growth, your income, and your impact! At Amanda Chase State Farm, you'll join a ... Show more

 • Promoted

Confirmations Agent Remote

Travel + Leisure Co.Orlando, FL, United States
Remote
Full-time

We Put the World on VacationTravel Leisure Co.Our dedicated associates help the company achieve its mission to put the world on vacation.Innovation and growth keep our work interesting and fun.Ever... Show more

 • Promoted

Registered Representative - State Farm Agent Team Member

Amanda Chase Koenig - State Farm AgentWinter Park, FL, United States
Full-time

Licensed Financial Services Associate (Series 6).Join a top 2% nationally ranked agency and build your career alongside one of the best in the business.Our high-performing Winter Park office is hir... Show more

 • Promoted

Customer Service Representative - State Farm Agent Team Member

Bryan Strasburger - State Farm AgentOrlando, FL, United States
Full-time

Benefits:Simple IRABonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentAbout the Agent: With an extensive 25year career in... Show more

 • Promoted

Account Representative - State Farm Agent Team Member

State FarmLake Mary, FL, United States
Full-time

Responsive recruiterBenefits:Hiring bonusDental insuranceVision insurance401(k)Bonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offT... Show more

 • Promoted

Insurance Account Position - State Farm Agent Team Member

State FarmWinter Park, FL, United States
Full-time

Benefits:Bonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:Carl Nguyen - State Farm Agent is searching ... Show more

 • Promoted

Customer Service Manager - State Farm Agent Team Member

Carl Nguyen - State Farm AgentWinter Park, FL, United States
Full-time

As a Customer Care Team Leader, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.Your attention to detail, customer service ... Show more

 • Promoted

Account Manager - State Farm Agent Team Member

State FarmCasselberry, FL, United States
Full-time

Position OverviewAre you ready to join a dynamic team that's been making waves in the insurance industry since 2018? Look no further! Our agency is expanding, and we're seeking passionate individua... Show more

 • Promoted

Customer Service Representative - State Farm Agent Team Member

Brandon Quarterman - State Farm AgentOrlando, FL, United States
Full-time

Position OverviewState Farm Insurance Agent located in Orlando, FL is seeking an outgoing, career-oriented professional to join their team.As a State Farm team member for Brandon Quarterman - State... Show more

 • Promoted

Field Trainer- Orlando, FL

Stake Center LocatingOrlando, FL, United States
Full-time

Field TrainerStake Center Locating is an industry leader in underground utility damage prevention.We are evolving our training ecosystem to raise quality standards, develop our workforce, and stren... Show more

 • Promoted

Products Representative - State Farm Agent Team Member

State FarmOviedo, FL, United States
Full-time

Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Products Representative - State Farm Agent Team Member.We seek an energet... Show more

 • Promoted

Customer Service Representative - State Farm Agent Team Member

Steve Manzano - State Farm AgentOrlando, FL, United States
Full-time

Benefits:401(k) matchingHealth insurancePaid time offROLE DESCRIPTION:As a Customer Service Representative with Steve Manzano State Farm Agency, you will generate the kind of exceptional customer e... Show more

 • Promoted

Florida State Director

LifeWise AcademyOrlando, FL, United States
Full-time

You know how to tell a compelling story.Having never met a stranger, you have the ability to take advantage of each interaction and turn it into an opportunity for Kingdom advancement.You recognize... Show more

 • Promoted

Sr. Leasing Acquisition Agent

Visium Resources, Inc.Orlando, FL, United States
Temporary

Visium Resources has been asked to identify qualified talent for the Acquisition Agent position located in Orlando, FL.This will be a long term contract position and may be a hybrid work arrangemen... Show more

 • Promoted

Customer Relations Representative - State Farm Agent Team Member

Brandon Quarterman - State Farm AgentOrlando, FL, United States
Full-time

Benefits:401(k) matchingBonus based on performanceCompetitive salaryDental insuranceHealth insurancePaid time offTraining & developmentVision insuranceFlexible schedulePosition Overview:Are you... Show more

 • Promoted

Insurance Account Representative - State Farm Agent Team Member

State FarmWinter Springs, FL, United States
Full-time

ROLE DESCRIPTION:Joshua Dike - State Farm Agent is seeking a qualified and empathetic professional for the role of Insurance Account Representative - State Farm Agent Team Member.As a customer-orie... Show more