Director of Career Services - Concord

Director Of Career Services - Concord

The Director of Career Services leads a high-performing, outcomes-driven Career Services team focused on graduate employment, employer partnership development, student career readiness, and compliance with institutional and accreditation requirements. This is a working leadership role. The Director is expected to coach staff, manage performance, address conflict, reinforce accountability, and step into frontline career services advisor work when needed to support students, graduates, employers, and campus operations. Success in this position requires urgency, strong people leadership, operational discipline, and proven ability to drive results in a fast-paced, metric-driven environment.

Responsibilities include leading daily Career Services operations, team productivity, graduate follow-up, employer outreach, placement activity, and service responsiveness. The Director sets clear expectations, reviews metrics, and holds staff accountable for employment outcomes, career readiness completion, employer engagement, and documentation standards. They coach, develop, and motivate staff through regular feedback, observation, training reinforcement, and performance conversations. The Director addresses conflict, inconsistent performance, resistance to change, and unproductive behaviors quickly and professionally. They recruit, interview, onboard, and train new team members in partnership with campus and corporate leadership. The Director builds and expands employer relationships that create externship-to-hire, clinical-to-hire, and direct hire opportunities in nursing and allied health. They drive business development activity through calls, email, in-person visits, community outreach, and follow-up to grow hiring pipelines. The Director learns and performs core Career Services Advisor duties and provides hands-on coverage or support as needed by business demand. They maintain accurate, timely, and audit-ready records related to graduate status, employment verification, employer activity, waivers, and student engagement. The Director partners with academic leadership, campus operations, externship or clinical teams, and other stakeholders to improve readiness, conversions, and employment results. They represent the college professionally in the community and support employer events, advisory activities, and campus events as needed.

Salary Range: $85k-$100k annually DOE This position is on ground at our Concord, CA campus.

Qualifications

• Bachelor's degree preferred. Equivalent combination of education, directly relevant experience, and demonstrated leadership success will be considered.
• Minimum 7 years of combined professional experience in staffing, recruiting, sales, business development, employer relations, career services, admissions, branch or campus operations, or another performance-driven environment with measurable outcomes.
• Minimum 3 years of direct people leadership experience, including hiring, onboarding, coaching, performance management, conflict resolution, and accountability for team results.
• Demonstrated success leading a metric-driven team in a fast-paced, customer-facing environment.
• Strong business development skills with the ability to build credibility with employers and convert outreach into viable hiring opportunities.
• Ability to manage difficult conversations, navigate team friction, and address attitude or engagement issues without lowering standards.
• Willingness and ability to learn and perform Career Services Advisor duties and maintain operational fluency in frontline processes.
• Strong communication, judgment, organization, follow-through, and ability to manage competing priorities and deadlines.
• Proficiency with Microsoft Office required. Experience with CampusVue/CampusNexus, PowerBI, CRM, or case management systems is preferred. Postsecondary, healthcare, and ACCSC or ABHES experience is helpful but not required.
• Valid driver's license, reliable transportation, and ability to travel locally for employer visits, community outreach, and campus-related events, if required by campus needs.

Additional Information

We Offer:

• Medical, Dental and Vision starting the 1st of the month following 30 days of employment
• 2 Weeks' starting Vacation per year. Increasing based on years of service with the company
• 12 paid Holidays and 2 Floating Holiday
• 401K with a Company Match
• Company Paid Life Insurance at 1x's your annual salary
• Leadership development and training for career advancement
• Tuition assistance and Forgiveness for you and your family up to 100% depending on the program