Director, Presales Engineering (Req#1329)

Director, Presales Engineering

Irvine, CA

As a Director, Presales Engineering, you will lead, develop, mentor and grow a team of pre-sales engineers. You will work closely with Engineering Leadership on process, alignment and reporting while peering with colleagues in order to set business priorities across the different technologies we support.

Your Impact

The essential functions of this position include:

• Oversee, train, assist and develop the Presales staff
• Lead a team of systems engineers to deliver pre-sales technical support in sales presentations, solution development, and product demonstrations of ePlus capabilities
• Lead, grow, and mentor your Sales Engineering team to develop and maintain skills necessary to deliver proposed solutions around our strategic technologies such as Core, Data Center, UC and Security
• Develop and improve processes and procedures to minimize errors, maximize efficiencies and ensure a clean handoff from pre-sales to post-sales
• Manage group workload and resource scheduling across multiple projects/opportunities with pre-sales coordinator
• Develop methodology to measure and delegate opportunities that will allow for visibility to workload and forecasted needs
• Conduct typical management functions such as interview/hire qualified candidates, conduct performance reviews, and actively participate in employee career planning
• Conduct customer presentations on ePlus value proposition and technical solution set for assigned accounts and focus areas throughout the Region (and Nationally, when requested)
• Work with ePlus personnel and ePlus National Practice Leads to help develop differentiated solutions
• Develop training roadmaps for individuals and/or team as it relates to our strategic portfolio
• Assist account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s)
• Assist sales account managers and pre-sales engineers with overall account planning as it relates to technical aspects of hardware, software, and services opportunity development
• Assist with RFP/RFI/RFQ responses, as presented
• Responsible for review of Statement of Work (SOW) prior to customer presentation
• Function as a liaison between the sales team and professional services organization to ensure timely and accurate proposals are generated
• Follow ePlus' performance review process to promote communication, provide useful feedback about job performance and contribute to an employee's professional development

As a manager, you are also expected to:

• Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration
• Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members
• Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization
• Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed

Qualifications

• College Degree in related field or equivalent business experience required
• 5+ years of applicable technical pre-sales experience in the IT industry preferred
• 3+ years of management experience preferred
• Previous VAR managerial experience preferred
• Proven ability to align with sales and operations for coordinated efforts in growing the business
• Thorough knowledge of full customer engagement cycle
• MS Office Suite (Visio, Excel, Word, PowerPoint)
• Ability to present to all levels of executive and technical management

Position Specifics

The initial base salary range for this position is expected to be between $180,000 and $210,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Who We Are

At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.

Corporate Values

• Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
• Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
• Work/life balance that supports our employees' varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
• Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

Commitment to Diversity, Inclusion and Belonging

• We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
• ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

Physical Requirements

• While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
• By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.