Vice President of Human Resources

Vice President of Human Resources

At Zotec Partners, our people make it happen. Transforming the healthcare industry isn't easy. But when you build a team like the one we have, that goal can become a reality. Our accomplishments can't happen without our extraordinary people the men and women across the country who make up our diverse Zotec family and help make this company a best place to work. Over 25 years ago, we started Zotec with a clear vision, to partner with physicians to simplify the business of healthcare. Today we are more than 900 employees strong and we continue to use our incredible talent and energy to bring that vision to life. We are a team of innovators, collaborators and doers.

We're seeking a Vice President of Human Resources to join us. The Vice President, Human Resources is responsible for leading the Company's Human Resources function and ensuring the effective delivery of HR programs, services, systems, and compliance activities across the organization. This role oversees all core Human Resources functions, including HR operations, payroll administration, benefits, talent acquisition, employee relations, performance management, training and development, employee recognition, HR technology, and regulatory compliance. The Vice President, Human Resources works collaboratively with Business Area leaders, Communications, Finance and Compliance to support workforce needs, deliver high-quality HR services, and maintain a positive employee experience. The Vice President, Human Resources is responsible for building and maintaining an efficient, service-oriented HR function that supports organizational objectives while leveraging technology, automation, and AI-enabled tools to improve effectiveness, streamline processes, reduce administrative burden, and enhance service delivery.

What You'll Do:

• Lead the day-to-day operations of the Human Resources department and ensure the effective delivery of HR programs, services, and support to employees and managers.
• Develop, implement, and maintain HR policies, procedures, and service standards that promote consistency, compliance, and operational effectiveness.
• Manage, develop, and coach Human Resources team members while fostering accountability, responsiveness, and continuous improvement.
• Partner with leaders across the organization to support workforce needs and organizational priorities while maintaining an efficient HR operating model.

Payroll, Benefits & Human Resources Administration

• Oversee payroll administration in partnership with Finance to ensure accurate, compliant, and timely processing.
• Lead the administration of employee benefits, leave programs, and wellness initiatives while managing vendor relationships and service providers.
• Partner with leadership to evaluate and implement benefit programs that support employee needs and organizational objectives.
• Monitor benefit costs, utilization, market competitiveness, and compliance with applicable laws and regulations.

Talent Acquisition, Performance Management & Employee Development

• Oversee talent acquisition and onboarding programs to support organizational staffing needs and workforce readiness.
• Administer performance management programs and provide guidance to managers on performance expectations, coaching, and corrective action.
• Lead employee training and development initiatives, including compliance training, job-related skills development, and career development resources.
• Monitor recruiting effectiveness, training outcomes, and employee development metrics to support continuous improvement.

Employee Experience, Employee Relations & Compliance

• Administer employee engagement surveys and provide leaders with workforce insights, trends, and recommendations.
• Oversee employee relations matters, investigations, conflict resolution, disciplinary actions, and workplace concerns.
• Ensure compliance with federal, state, and local employment laws while maintaining HR policies, handbook content, and employment practices.
• Partner with leaders, Compliance, Legal, and Corporate Communications to support employee communications, recognition programs, and a positive employee experience.

HR Technology, Reporting & Analytics

• Oversee HR technology platforms, employee data management, reporting, and system administration.
• Develop and maintain workforce metrics and reporting related to employee engagement, turnover, recruiting effectiveness, benefits costs, training completion, and HR service delivery.
• Utilize workforce data and analytics to support decision-making, operational improvements, and workforce management.
• Identify opportunities to simplify processes, improve workflows, and enhance service delivery through technology and automation.
• Monitor and report on key workforce metrics including employee engagement, voluntary turnover, benefits costs, recruiting effectiveness, and HR service delivery.

Technology, Automation & AI Enablement

• Evaluate and implement technology, automation, and AI-enabled solutions that improve HR efficiency, effectiveness, and service delivery.
• Leverage automation, self-service capabilities, and AI tools to reduce administrative work and improve the employee and manager experience.
• Partner with IT, Finance, and business leaders on technology initiatives that impact Human Resources operations.
• Promote continuous improvement and responsible adoption of emerging technologies across the HR function.

What You'll Bring to Zotec:

• Bachelor's degree in Human Resources, Business Administration, or a related field required.
• 10+ years of progressive Human Resources leadership experience, including responsibility for HR operations, employee relations, talent acquisition, payroll, benefits, training, and compliance.
• Strong knowledge of federal, state, and local employment laws and regulations.
• Experience leading and developing Human Resources teams and managing HR technology platforms and reporting.
• Demonstrated ability to build strong working relationships across all levels of the organization.
• Strong analytical, organizational, problem-solving, communication, and project management skills.
• Experience utilizing technology, automation, and AI-enabled tools to improve efficiency and service delivery preferred.
• SPHR, SHRM-SCP, or similar professional certification preferred.

Competencies:

Operational Leadership & Execution

• Effectively manages priorities, resources, processes, and people to ensure reliable and efficient HR service delivery.

Employee Relations & Compliance Expertise

• Applies sound judgment and employment law knowledge to support fair, consistent, and compliant workplace practices.

Customer Service Orientation

• Provides responsive, practical, and solution-oriented support to employees, managers, and business leaders.

Technology & Process Optimization

• Uses technology, automation, data analytics, and AI-enabled tools to improve efficiency, service quality, and operational performance.

Communication & Relationship Building

• Builds credibility and strong working relationships through effective communication, collaboration, and professionalism.

Problem Solving & Decision Making

• Identifies issues, evaluates options, and implements practical solutions that balance employee needs and business objectives.

Continuous Improvement

• Seeks opportunities to improve processes, simplify work, enhance service delivery, and increase organizational effectiveness.

At Zotec, you will enjoy a network of highly experienced professionals in an environment where you can operate with autonomy yet have the resources and backing of other professionals in a similar role. Entrepreneurial and enterprising is the spirit of our team. If you are an original thinker and opportunity seeker, we'd like to talk to you! Learn more about our organization by visiting us at E-Verify and Equal Opportunity Employer