Talent.com
Eitacies Inc
Deskside Support Engineer 8 OpeningsEitacies Inc • Des Moines, IA, US
Deskside Support Engineer 8 Openings

Deskside Support Engineer 8 Openings

Eitacies Inc • Des Moines, IA, US
30+ days ago
Job type
  • Full-time
Job description

Deskside Support Engineer
Location - Des Moines, Iowa - Onsite
No. of Positions - 8

The Deskside Support Engineer provides handson technical support for enduser devices including laptops, desktops, printers, scanners, and peripheral equipment. This role ensures
timely resolution of hardware and software issues, maintains accurate inventory records, and supports the deployment of applications and equipment across the organization. The engineer serves as the primary onsite technical resource for employees and collaborates with IT teams to maintain a stable and secure computing environment.

Key Responsibilities

  • EndUser Device Support : Troubleshoot and resolve issues with laptops, desktops, monitors, docking stations, and peripherals.
  • Printer & Scanner Support : Install, configure, and maintain printers, scanners, and multifunction devices, including coordination with vendors when needed.
  • Software Installation : Install, update, and configure approved software applications following organizational standards and security policies.
  • Hardware Deployment : Prepare, image, and deploy new devices; perform hardware upgrades and replacements.
  • Inventory Management : Track IT assets, maintain accurate inventory records, and support lifecycle management of equipment.
  • Ticket Management : Respond to and resolve service requests within defined SLAs using the organization’s ITSM platform.
  • User Support & Training : Provide guidance to employees on device usage, basic troubleshooting, and security best practices.
  • Collaboration : Work closely with network, security, and systems teams to escalate issues and support broader IT initiatives.
  • Compliance & Security : Ensure all devices meet security, patching, and compliance requirements.

Required Qualifications

  • Experience supporting laptops, desktops, printers, scanners, and related hardware.
  • Strong knowledge of Windows OS, basic networking, and common enterprise applications.
  • Familiarity with imaging tools, device management platforms, and ITSM ticketing systems.
  • Ability to diagnose hardware and software issues efficiently.
  • Strong communication and customer service skills.


Create a job alert for this search

Deskside Support Engineer 8 Openings • Des Moines, IA, US

Similar jobs

Full Stack Dotnet Developer, Des Moines, IA

Argyle InfotechDes Moines, IA, United States
Full-time

Senior Net Developer - Full Stack.Short Description: This is a Senior.NET Developer that will assist in enhancements of new and existing systems and entire end-to-end system development using.Compl... Show more

 • Promoted

Dish Person

PerkinsAmes, IA, United States
Full-time

Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit.If you want to work and grow with a company who has a proven track record of success, has an unmatch... Show more

 • Promoted

Work from Home - Online Product Support (Entry Level)

GLOCPANorwalk, Iowa
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Desktop Supporter

Arete TechnologiesDes Moines, IA, United States
Full-time

Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide.The thrust of providing global deliverables with focus on ... Show more

 • Promoted

Make $100+ per day as a Technician for HelloTech!

HelloTechDes Moines, IA, United States
Full-time

HelloTech is a nationwide, on-demand tech support platform.HelloTech provides affordable, same-day, on-site tech support services such as installations, setups, troubleshooting and repairs.Our goal... Show more

 • Promoted

Senior Scheduling Engineer - Mission Critical

Ryan Companies USDes Moines, IA, United States
Full-time

Job Description:Ryan Companies US, Inc.Senior Scheduling Engineer to join our team!Do you bring extensive prior mission critical construction project scheduling experience? Do you enjoy working in ... Show more

 • Promoted

Field Support Engineer

Diagnostica StagoDes Moines, IA, United States
Full-time

Ideal candidates for this position will be located in the greater Des Moines, IA area.Stago's Field Service Engineers provide exceptional technical support and superior customer service for Diagnos... Show more

 • Promoted

Advanced Cyber Threat Response & Forensics Lead/Manager

DeloitteDes Moines, IA, United States
Full-time

Cyber Defense And Resilience Team Member.Deloitte's Cyber Services help our clients to be secure, vigilant, and resilient in the face of an ever-increasing array of cyber threats and vulnerabilitie... Show more

 • Promoted

Software Engineer

StaffingJohnston, IA, United States
Full-time

Location: 6400 NW 86th St Johnston, IA 50131.Hybrid Role: 2 Days Onsite and 3 Days Remote.Working understanding of developing solutions in SAP ABAP.Working understanding of object-oriented design p... Show more

 • Promoted

ALIP Developer

Syntricate TechnologiesWest Des Moines, IA, United States
Full-time

Location: West Des Moines, IA (Preferred) or Woodland Hills, CA.Strong knowledge of ALIP & ALIP data structure.Experience with ALIP product configuration or business configuration.Good understandin... Show more

 • Promoted

Hexure (FireLight) Developer. Senior AnalystDes Moines, Iowa, United States

Global Atlantic Financial GroupDes Moines, IA, United States
Full-time

Senior AnalystGlobal Atlantic is a leading provider of retirement security and investment solutions with operations in the U.As a wholly-owned subsidiary of KKR, a leading global investment firm, G... Show more

 • Promoted

Drive with DoorDash - Flexible Onboarding

DoorDashSaint Charles, IA, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more

 • Promoted • New!

Senior Software Engineer - Core Entities team - Remote from Portugal

AircallDes Moines, IA, United States
Remote
Full-time

Senior Software Engineer - Core Platform Team - Remote from PortugalAircall is the world's leading integrated customer communications and intelligence platform for growing businesses.Trusted by ove... Show more

 • Promoted

Direct Support Professional

SevitaAmes, IA, US
Full-time

Sevita family, provides community-based services for individuals with intellectual and developmental disabilities.Here we believe every person has the right to live well, and everyone deserves to h... Show more

 • Promoted

Work from Home – Hiring Now - £18/hr-£32/hr - Part-time

OCPAIndianola, Iowa, US
$18.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18/hr.Th... Show more

 • Promoted

Assembly Technician

Cemen Tech IncIndianola, IA, United States
Full-time

We're building a workplace where employees are valued like family and rewarded for their hard work.Assemble large mechanical parts, pieces or products using a variety of tools and equipment accordi... Show more

 • Promoted

DevOps Engineer

Phenom PeopleWest Des Moines, IA, United States
Full-time

Wells Fargo is seeking a DevOps Engineer with SRE who can work closely with application development teams to onboard sunrise applications and maintain daily operational requirements for an enterpri... Show more

 • Promoted

Semantic Developer-Des Moines, IA

Staffing the UniverseDes Moines, IA, United States
Full-time

Semantic DeveloperLocation:Des Moines, IARate:DOE $/Yr.Position Type:Full TimeInterview Process:Phone followed by F2FUS Citizen, Green Card and GC EADJob Description:10years overall experience work... Show more

 • Promoted

Work From Home - Online Product Support - $45 per hour

GL1Indianola, Iowa
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Consumer Research Panel Member

GL IncNorwalk, Iowa
$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more