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Virginia Mason Medical Center
Clinic Services RepVirginia Mason Medical Center • Federal Way, WA
No longer accepting applications
Clinic Services Rep

Clinic Services Rep

Virginia Mason Medical Center • Federal Way, WA
6 days ago
Job type
  • Full-time
Job description
Job Summary and Responsibilities

As a Clinic Services Rep, you will be a central figure in our ambulatory clinic, ensuring every patient feels respected and comfortable through seamless coordination and attentive service.

Every day, you will expertly manage calls, schedule appointments, room patients, and coordinate daily schedules, while also processing revenue, communicating test results, and warmly addressing patient concerns. Your work will continually leverage the Virginia Mason Production System to enhance efficiency and patient safety.



To be successful in this role, you will combine exceptional interpersonal skills, a proactive and organized approach, and a deep dedication to customer satisfaction. You will be passionate about positive patient experiences and thrive in our collaborative, innovative clinic environment.Job Requirements

Required

  • Six (6) months customer service or medical setting experience or Associate degree
  • Professional demeanor with a positive, upbeat attitude
  • Excellent organizational and interpersonal communications.
  • Detail oriented with ability to multi-task.
  • Capable to work independently with minimal supervision.
  • Ability to effectively present information an respond to questions from administrative and clinical staff, groups of managers, patients and physicians

Preferred

  • Knowledge of medical terminology
Where You'll Work

Virginia Mason Franciscan Health brings together two award winning health systems in Washington state - CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.

Total Rewards

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Clinic Services Rep • Federal Way, WA

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