Talent.com
Veloc Inc.
SR. Desktop EngineerVeloc Inc. • Chesapeake, VA, US
No longer accepting applications
SR. Desktop Engineer

SR. Desktop Engineer

Veloc Inc. • Chesapeake, VA, US
30+ days ago
Job type
  • Full-time
Job description
IOS MAC SCCM Service Now Crestron Security Patching O365 Mobile Device Management SHarepoint/Onedrive As a member of the Infrastructure Team, this position will report to the IT Service Delivery Manager – Service Desk. The IT Service Delivery Administrator will provide strong desktop support and IOS and MAC support both onsite and remotely to our clients who have critical response time requirements for their business technology systems. This role requires advanced troubleshooting skills, a strong customer-service mindset, and the ability to collaborate with high-level executives in a professional and discreet manner. Audio-visual (A/V) support expertise for meetings, presentations, and video conferencing is essential. Proficiency in Microsoft 365 (O365) applications and administration, as well as desktop hardware support, is mandatory. This individual will work independently and as part of a team to analyze technical issues, resolve incidents quickly, and collaborate with project managers on assigned initiatives. What You Will Do Ensure all departmental activities align with organizational goals and compliance standards. Provide strong end-user desktop support for hardware, software, and network connectivity issues. Deliver executive-level IOS/MAC support and senior leadership needs. Set up, configure, and manage audio-visual systems for in-person and virtual meetings, events, and presentations. Administer and troubleshoot Microsoft 365 applications and services. Maintain and support desktop hardware (PCs, laptops, peripherals) and coordinate repairs or replacements. Develop and implement strategic plans to support IT service delivery and business objectives. Demonstrate strong leadership and team-building skills. Drive continuous improvement in customer service and business processes. Business Process Improvement. Documentation and Workflows Special Projects Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. About You Strong desktop support experience with a proven record of resolving complex technical issues. Executive white-glove support skills, including IOS/MAC, high-priority incidents for senior leadership. Autio visual (A/V) system expertise, including setup, troubleshooting, and support for presentations, meetings, and video conferencing. Microsoft 365 (O365) administration and support knowledge, covering email, Teams, SharePoint, OneDrive, and related services. Hardware troubleshooting skills for PCs, laptops, printers, and peripherals Excellent communication and people skills Ability to work independently and in a team under high-pressure situations. Strong organizational skills and attention to detail. History of achieving zero deficiency audits and implementing effective business processes office operations as it relates to IT. · Strong analytical, problem-solving, and decision-making abilities. · Effective communication and people skills. · Strong organizational and time management skills with ability to prioritize and manage multiple tasks in a high-energy environment. · Professional appearance and demeanor. · Work with corporate IT to incorporate any applicable standards across technologies. · Good oral and written communications skills.
Create a job alert for this search

SR. Desktop Engineer • Chesapeake, VA, US

Similar jobs

Infrastructure Engineer - Remote

SentaraNorfolk, VA, United States
Remote
Full-time

City / StateVirginia Beach, VAWork ShiftFirst (Days)Overview :OverviewYou are the primary support and engineering contact accountable for the customer's Azure support experience driving resolution ... Show more

 • Promoted

RN Weekend Supervisor (Friday-Sunday)

Hertford Rehabilitation and HealthcareHertford, NC, United States
Full-time

Hertford Rehabilitation and Healthcare Centerlocated in Hertford, NC Hertford Rehabilitation and Healthcare Center is seeking a strong and compassionate Registered Nurse (RN) Weekend Supervisor to ... Show more

 • Promoted

Room Attendant (AM, Aftn, PM, Wknd shifts available)

Hyatt HotelsElizabeth City, NC, United States
Full-time

Being part of Hyatt means always having space to be you.They are passionate about diversity, equity and inclusion.Their global teams are a mosaic of cultures, ethnicities, genders, ages, abilities ... Show more

 • Promoted

Amazon Flex Delivery Driver (PT & FT available)

Amazon FlexElizabeth City, NC, United States
Full-time

Adjust your work, not your life.With Amazon Flex, you work only when you want to.Choose the blocks that fit your schedule, then get back to living your life.Simply 1) Reserve a block 2) Make delive... Show more

 • Promoted

Foreman Telecom Aerial Equipment

Dycom Industries IncElizabeth City, NC, United States
Full-time

Elizabeth City, NCWorkplace Type:FieldEmployment Type:HourlyDiscover a more connected careerAt Lambert's Cable Splicing Company, LLC, as a Foreman of Telecom Aerial Equipment, you will lead teams r... Show more

 • Promoted

Delivery Driver

Pizza HutElizabeth City, NC, US
Part-time

We're the pizza lover's pizza, and that makes all the difference to our drivers.We're looking for delivery drivers who will take pride in helping Pizza Hut bring hot, delicious food to people who c... Show more

Stock Associate (PT or FT)

Foot LockerElizabeth City, NC, United States
Full-time +1

Are you looking for a company that values your skills, fosters your growth, and allows you to pursue your passion? Footlocker is the company to consider! As a part-time or full-time Stock Associate... Show more

 • Promoted

Remote Survey Party Chief

Cardinal Civil ResourcesElizabeth City, NC, United States
Remote
Full-time

Location :Must reside in the same state as the assigned department (e.Virginia or North Carolina) or be within 60-100 miles of the reporting department.Position Overview :The Remote Survey Party Ch... Show more

 • Promoted

Freight Handler

FedexCamden, NC
Full-time

Job Description**: As a Freight Handler at FedEx, you will be responsible for managing the movement of freight within the warehouse.This includes loading and unloading trucks, organizing freight, a... Show more

 • Promoted

Senior Applications Engineer (Remote Opportunity)

South StateNorfolk, VA, United States
Remote
Full-time

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward.Since our beginnings in the 1930s to becoming a trusted financ... Show more

 • Promoted

0001 - Protocol Specialist

Alaka'i Services Group Inc / Po'e Hana Group, Inc.Elizabeth City, NC, United States
Full-time

Provide protocol, administrative, and executive support services in support of the United States Coast Guard (USCG) Office of Aviation Forces (CG-AIR), Aviation Logistics Center (ALC), Aviation Pro... Show more

 • Promoted

On-Site Project Manager (Junior) PDM Support (4631)

OLH Technical ServicesElizabeth City, NC, United States
Full-time

On-Site Project Manager (Junior) Pdm Support.OLH Technical Services, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking an On-Site Project Manage... Show more

 • Promoted

Partner Trainee

SonicElizabeth City, NC, United States
Full-time

Job Opportunity At Sonic Drive-In.It's the dream job you never have to wake up from.At SONIC, you'll whistle while you work, gaining a sense of accomplishment along the way.You'll interact with fan... Show more

 • Promoted

Work From Home Fast & Serious 100% Free - No experience

Clubshop | USElizabeth City, North Carolina
Remote
Full-time

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more

Backroom Associate (FT/PT - AM+Day+Night+Weekends available)

HomeGoodsElizabeth City, NC, United States
Full-time +1

HomeGoods embraces the unknown - and supports each other along the way.Every day is a new adventure, a fresh chance to experience retail.They're not afraid to stand out.It's a diverse team, with a ... Show more

 • Promoted

Parts Specialist

O'Reilly AutomotiveElizabeth City, NC, United States
Full-time

The Parts Specialist will provide all retail and installer customers with a high level of service.This position will also support store management in the accomplishment of assigned tasks.Bilingual ... Show more

 • Promoted

Call Center Agent

Delta AirlinesElizabeth City, NC, United States
Full-time

There are 75,000+ reasons to join Delta Airlines - every current employee has their own.You will keep climbing with complete Compensation & Benefits, amazing Growth & Development and unmatched Trav... Show more

 • Promoted

Cargo Agent

Southwest AirlinesElizabeth City, NC, United States
Full-time

Join Southwest Airlines - a company with heart.In addition to the best pay in the airline industry, you will enjoy A+ benefits including Medical, Vision, Dental, 401(k) plans and paid time off.Plus... Show more

 • Promoted

Information Technology Professional (IT Support)

U.S. NavyElizabeth City, NC, United States
Full-time

Job Title :Information Technology Professional (IT/CTN/IS) Category / Component :Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialist... Show more

 • Promoted

Call Center Agent (PT or FT)

American Red CrossElizabeth City, NC, United States
Full-time

Join the American Red Cross and Be a For for Good! If you are committed to changing the world one community at a time, while enjoying great pay and a flexible work schedule, ARC is for you! Current... Show more