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American Restoration
TPA and Systems CoordinatorAmerican Restoration • Union, NJ, United States
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TPA and Systems Coordinator

TPA and Systems Coordinator

American Restoration • Union, NJ, United States
7 days ago
Job type
  • Full-time
Job description

TPA And Systems Coordinator

The TPA and Systems Coordinator is responsible for supporting insurance estimating and third-party administrator (TPA) processes by ensuring accurate data entry, compliance, and documentation. This office-based role requires advanced computer proficiency, extreme accuracy, and strong organizational skills. It offers an exciting opportunity to make a meaningful impact by helping property owners recover after sustaining damage to their homes or businesses.

Key Responsibilities

  • Manage the operations portion of the job management system, overseeing job progression from start to finish, including authorizations, compliance tasks, paperwork, photos, certificates of completion, and related documentation.
  • Enter all job updates and required information into TPA programs.
  • Upload photos, documents, and insurance information needed for estimates to be reviewed and sent to insurance carriers with invoices.
  • Audit and prepare estimates in alignment with TPA guidelines prior to review.
  • Accurately enter daily drying logs into Moisture Mapper and MICA.
  • Support data entry of time sheets, daily schedules, and appointment reminders.
  • Maintain up-to-date knowledge of all required programs, including Xactimate, Symbility, Moisture Mapper, MICA, and DocuSketch.
  • Work independently to manage tasks, prioritize workload, and solve problems.
  • Meet deadlines and work effectively under time constraints.
  • Assist in updating, creating, and educating team members on TPA-related processes and procedures.

Requirements

  • Advanced computer skills with proficiency in Microsoft Word, Excel, and Outlook; ability to learn and operate new programs quickly.
  • Effective written and verbal communication skills.
  • Strong attention to detail with excellent data-entry accuracy.
  • High level of integrity and ability to collaborate effectively with team members.
  • Self-motivated, dependable, and able to work additional hours during emergencies as needed.

Experience

  • 3+ years of Xactimate experience.
  • 3+ years of experience working directly with insurance TPA programs.
  • 3+ years of experience with Moisture Mapper and MICA.
  • 2+ years of Symbility experience strongly preferred.
  • 3+ years of experience working with insurance TPAs (third-party program administrators).

Job Type

  • Full-time

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Schedule

  • Monday to Friday

Ability To Report To:

  • Union, NJ 07083

Work Location

  • In person
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TPA and Systems Coordinator • Union, NJ, United States

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