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PHOENIX RESIDENTIAL
Case ManagerPHOENIX RESIDENTIAL • Dallas, TX, US
Case Manager

Case Manager

PHOENIX RESIDENTIAL • Dallas, TX, US
30+ days ago
Salary
$20.00 hourly
Job type
  • Full-time
Job description
Benefits:
  • Employee discounts
  • Free food & snacks
  • Paid time off
  • Training & development

Location: Ellis County / Dallas-Fort Worth, TX (On-Site)
Facility: Phoenix Residential
Position Type: Full-Time/Non-Exempt

Make a Difference in a Young Person's Life
Are you passionate about helping youth overcome challenges and build successful futures? Join our team and become a trusted advocate for youth living in a trauma-informed residential program. As a Case Manager, you'll help coordinate services, support educational success, and ensure youth receive the care they need while making a lasting impact every day.


What You'll Do
  • Coordinate case management services for youth in care.
  • Develop, implement and regularly update individualized service or treatment plans for youth.
  • Begin discharge planning early in placement to ensure smooth transitions to home, independent living programs, etc.
  • Build positive relationships with youth, families, schools, therapists, and community partners.
  • Assist with educational planning, life skills, and transition services.
  • Maintain accurate documentation and ensure compliance with agency and DFPS requirements, including keeping youth files up-to-date.
  • Transport youth to medical, dental, mental health, educational, court, and other scheduled appointments using agency vehicles.
  • Help schedule appointments and communicate with providers, staying abreast of follow-up appointments as well.
  • Participate in treatment team meetings and collaborate with direct care staff.
  • Support youth using trauma-informed practices and assist during crisis situations when needed.
  • Maintain ethical boundaries, cultural competence, and a trauma-informed approach in all interactions.
Qualifications
  • Bachelor's degree in Social Work, Psychology, Education, Human Services, or a related field (or qualifying equivalent experience).
  • A minimum of 1 to 3 years of related work experience required, but 3-5 years preferred.
  • Minimum age of 23 years.
  • Valid Texas driver's license with a safe driving record.
  • Ability to pass required background checks.
  • Experience working with youth, foster care, residential treatment, or behavioral health preferred.
What We're Looking For
  • Strong communication and organizational skills.
  • Compassionate, patient, and dependable.
  • Ability to work independently while collaborating with a multidisciplinary team.
  • Commitment to trauma-informed, relationship-based care.
Why Join Us?
  • Meaningful work that changes lives.
  • Small, supportive team environment.
  • Opportunity to build relationships with youth and help them succeed.
  • Ongoing training and professional development.
  • Competitive pay and benefits for eligible employees.
  • Set schedule Monday - Friday, with some Saturday shifts

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Case Manager • Dallas, TX, US

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