Haulaway Operations Team - Analyst

GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Job Title

Vehicle Logistics Department Employee

Job Description

Employee supports all functions of the Vehicle Logistics department, with an emphasis on trucking operations out of railheads. Employee is responsible for overseeing and coordinating all vehicles shipped to and out of rail facilities, ensuring cars are delivered in an expeditious manner as well as damage free. This position will work with our rail and trucking vendors daily and guarantee all EDI data transmissions are received timely and accurate. They will work to resolve all vendor and customer issues related to claims and track claims data trends, providing valuable analysis to help improve our ITR/Claims process.

Compensation

$26.44/hr - $28/hr yearly salary range. (Subject to Compensation Study Upon Candidate Selection)

Responsibilities

Execution of Vehicle Logistics Trucking Operations at Rail Facilities

• Monitor the daily dwell time of vehicles at the railheads, with a strong emphasis on ensuring vehicles are shipped out within two business days after unloading.
• Request shipment reports and ETAs from trucking vendors to report to our customers
• Communicate with the trucking vendors on any potential dealer and customer requested holds. Will be the liaison between the customers, dealers, and transportation vendors. They will make certain all parties involved are well-informed and up to date with any new information.
• Communicate with the customers and transportation partners on any potential Force Majeure related events.
• Monitor inbound railcars into rail ramps to ensure trucking vendors have sufficient capacity to manage the incoming volume. Take any necessary actions at port level to halt further shipments when needed and re-direct these rail units to truck direct.
• Provide trucking vendors with all necessary information they require to ensure timely shipment of vehicles. This includes but is not limited to rail pipeline reports, on ground inventory reports, future allocation forecasts, and Dealer STI/Weekend delivery lists.
• Liase with Hyundai, Genesis, and Kia Sales Regions and our transportation partners to ensure organizational success.
• Track Delivery Record Status of vehicles shipping from rail ramps to ensure vehicles are physically delivered and electronic records are submitted in timely manner.
• Other duties as assigned

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Health Care & Dependent Care Flexible Spending Accounts (FSA)

Basic Life and AD&D as well as Short-Term & Long-Term Disability

Paid Vacation, 14 Holidays, and Sick leave

Hospital and Critical Illness Insurance

Wellness Program and Gym Reimbursement*

401(k) with Generous Matching

Referral Bonuses*

Auto Allowance*

Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*

Discretionary Bonuses*

Tuition Reimbursement*

All benefits pursuant to Company policy

Skills

• Must possess great communication, planning, organizational, time management, and critical thinking skills
• Interpersonal skills to effectively communicate with different departments along with current and future customers
• Ability to logically and systematically work through problems
• Proficient with Microsoft Office (Excel, Word, Outlook, Power Point), web navigation, file management, and general PC system required
• Must be able to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

Education & Experience

• HS Diploma/G.E.D.
• 0 - 3 years of direct experience in Logistics, Claims, Transportation

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Must operate desktop, computers, laptop, printer, scanners, shredders, etc.
• Constant use of hand/grasping product, writing, and typing
• Sit for 5+ hours per day
• Stand, walk, bend, stoop, reach over shoulder, kneel, push, pull 1-3 hours per day

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position is located in the Irvine, CA office

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.