Test Manager
Client is seeking an experienced Test Manager to lead and drive end-to-end testing.
This is a contractor role responsible for establishing, managing, and executing the overall testing strategy across a complex, multi-system environment. The Test Manager will partner closely with Global IT, business stakeholders, PMO, and Testing-as-a-Service (TaaS) teams to ensure high-quality delivery, governance, and readiness for deployment.
The role requires strong leadership across System Integration Testing (SIT), User Acceptance Testing (UAT), regression and readiness cycles, ensuring alignment with defined entry/exit criteria, defect thresholds, and governance expectations.
Key Responsibilities
1. Test Strategy Execution & Leadership
- Lead execution of the Project Testing Strategy, ensuring alignment with program objectives, scope, and governance.
- Drive testing across all phases:
- System Integration Testing (SIT1, SIT2)
- User Acceptance Testing (UAT)
- User Dress Rehearsal (UDR)
- Regression testing
- Ensure risk-based testing prioritization, focused on critical business processes, integrations, and controls.
2. Test Planning & Governance
- Develop and govern detailed test plans, schedules, and execution models aligned with the integrated program plan.
- Define and enforce entry/exit criteria, readiness checkpoints, and test cycles.
- Ensure complete requirements traceability (RTM) and coverage of all business processes.
- Work with PMO to establish and maintain RACI, reporting cadence, and governance forums.
3. Cross-System Integration Testing Oversight
- Lead testing across a complex application landscape, including:
- SAP S/4HANA
- Salesforce
- Kinaxis
- Hyperion / Anaplan
- Ariba
- Other enterprise and homegrown applications
- Ensure validation of:
- End-to-end business processes
- Data migration, reconciliation, and conversion
- Interfaces (inbound/outbound)
- Security roles and controls
- Reporting and analytics
4. Test Execution Management
- Oversee test execution using qTest ALM for:
- Test planning and repository management
- Script execution tracking
- Defect lifecycle management
- Reporting and dashboards
- Coordinate with Global TaaS teams, SMEs, and IT delivery teams for smooth execution.
- Ensure test scripts are designed, reviewed, approved, and executed with proper evidence.
5. Defect & Quality Management
- Own defect triage, prioritization, and resolution governance.
- Ensure defects are tracked, categorized, and resolved within thresholds:
- No critical/high defects at phase exit
- Defined pass-rate thresholds (e.g., 9095% for SIT, 100% for UAT)
- Drive root cause analysis and regression validation.
- Provide daily defect and testing status reporting to leadership.
6. Business Engagement & UAT Leadership
- Partner with business stakeholders to:
- Define UAT scope and scenarios
- Support business testers during execution
- Ensure complete validation of business processes
- Drive UAT sign-off and deployment readiness decisions.
7. Environment & Data Readiness
- Ensure readiness of:
- Test environments (SIT, UAT, Dress Rehearsal)
- Test data (mock cutovers, converted data)
- Coordinate environment dependencies and readiness milestones with IT and PMO.
8. Reporting & Executive Communication
- Provide daily/weekly test status reporting, including:
- Execution progress
- Defect metrics
- Risk and issue tracking
- Present updates to senior leadership and governance forums.
- Escalate risks proactively with mitigation plans.
Required Qualifications
Experience
- 12+ years of experience in enterprise application testing/programs
- 8+ years hands on Test Manager / Test Lead roles
- Proven experience leading testing for large-scale ERP transformations or integrations
- Strong experience with multi-system integration programs
- Proven experience leading cross-functional teams across multiple geographies and time zones.
Functional & Technical Expertise
- Deep understanding of:
- SAP S/4HANA testing
- Enterprise SaaS platforms (Salesforce, Ariba, Anaplan, Kinaxis)
- Experience in:
- End-to-end business process testing (OTC, P2P, SCM, Finance, etc.)