Procurement Systems Administrator

Job Title

Interactive Brokers Group, Inc. is seeking a professional for a hybrid role (4 days in office /1 day remote) to manage Source to Pay (S2P) systems.

About your team:

Reporting to Director Procurement and Vendor Management, this role will help maximize effective business processes and solutions. You will analyze, troubleshoot, and implement key technology features to support Procurement and Vendor Management objectives. You will also lead implementation/changes that improve the efficiency of systems and technology, partnering with cross-functional teams at IBKR. You will produce monthly/quarterly reports, maintain systems and process documentation, perform change management, monitor system performance, develop reference guides, and create training content.

What will be your responsibilities within IBKR:

• System Administration and Documentation
  • Responsible for implementation, configurations, data maintenance/management, and documentation of technologies, processes, and workflows.
  • Build and support ongoing automation initiatives to guide decisions and actions that support Procurement and Vendor Management strategy.
  • Conduct regularly scheduled maintenance of the Source to Pay platform and requisite data elements.
  • Assess implications of new software releases, configure accordingly, and support change management.
• End User Management and Support
  • Maintain and support the Source to Pay platform and all integrated solutions at IB.
  • Provision roles and provide initial training/resources for all new users on Source to Pay platform.
  • Manage and prioritize support requests including FAQs as well as change requests, enhancements, and reports.
  • Liaise with the VMO, Risk Groups, Legal and business end users to assess additions, removals, and changes of business objects (suppliers, users, items, accounts, etc.).
  • Keep documentation current and create training resources in partnership with Learning and Development team.
• Analytics/Reporting
  • Manage monthly and quarterly dashboards for various departments including configuration, updates, and validation.
  • Monitor and regularly report on usage of Source-to-Pay (P2P) tools and implement plans for improving tool usage/value.
• Utilization and Performance Management:
  • Track and report on Procurement technology KPIs, such as intake management, contract compliance, supplier enablement & catalog metrics, system usage, etc.
  • Analyzes trends in user questions or issues raised to determine root cause and create improvement plans for corrective action.
  • Implement configuration updates as technology access allows.
• Change Management, Stakeholder Management & Adoption:
  • Drive change management and adoption
  • Communicates accurate expectations for tool capabilities and drive full utilization of the functionality available to end-users.
  • Facilitates process to gather or establish business requirements for new technology or enhancements to existing technologies.
• Performs other duties as assigned.

What required skill's you need:

• Bachelor's degree in information technology, computer science, business administration, or other related field.
• At least 7 years of relevant experience in implementing and managing Procurement technologies.
• Proficient with Microsoft Office Suite, Power Bi, Confluence, Jira, ServiceNow
• Experience with implementing Source to Pay (S2P) tools including catalog management.
• Understanding of procurement and vendor management processes, policies and governance.
• Team Player and strong analytical and interpretive skills to recognize, comprehend and assess issues.
• Excellent verbal and written communication skills are required.
• Understanding of all upstream and downstream aspects of the Procurement and vendor management processes and ability to express complex technical concepts in business terms.
• Ability to work under pressure, result oriented and demonstrated ability to handle multiple tasks and assignments simultaneously.
• Strong project management, business process and systems requirements definition, and documentation skills required.
• Solid understanding of API adaptors, interfaces, integrations with other point solutions and ongoing maintenance.

To be successful in this position, you will have the following:

• Strong technical aptitude with proven ability to configure, troubleshoot, and optimize procurement systems, particularly in S2P platforms like GEP
• Excellent project management skills with experience leading system implementations, enhancements, and testing initiatives from conception to completion
• Strong analytical and problem-solving abilities to identify process improvements, resolve complex technical issues, and develop innovative solutions
• Exceptional communication and training skills, with the ability to effectively explain technical concepts to diverse audiences and create user-friendly documentation
• Detail-oriented mindset with experience in data management, system maintenance, and establishing best practices for procurement operations

Company benefits :

• Competitive salary, annual performance-based bonus, and stock grant awards
• 401(k) retirement plan with competitive company match
• Excellent health and wellness benefits, including medical, dental, and vision benefits. 100% employer-paid medical premiums, with generous employer contributions to dental & vision plans as well.
• Wellness screening and assessments, health coaches, and counseling services through an Employee Assistance Program (EAP)
• Generous paid parental leave (up to 16 weeks paid parental leave for eligible employees)
• Company-paid basic life insurance, accidental death & dismemberment (AD&D), and short- and long-term disability coverage
• Flexible Spending Accounts (Healthcare, Dependent Care, and Commuter FSAs)
• Quarterly fitness stipend to offset costs associated with traditional gym and fitness memberships or fees
• Education reimbursement and professional development opportunities
• Legal services, telehealth access, and voluntary insurance options
• Backup child and adult care support through Care.com
• Daily lunch allowance and fully stocked kitchen with healthy breakfast and snack options