Job Category: Quality
Full-Time
Location: Hamilton, OH 45015, USA
Identify process bottlenecks and opportunities for operational improvement
Conduct process mapping, workflow documentation, and SOP development and updates
Support KPI tracking, reporting, and operational data analysis
Assist in planning and executing integration projects, including timelines and go-live activities
Maintain dashboards and reporting tools to track risks, deadlines, and project progress
Coordinate with cross-functional teams (Operations, IT, Product, and Customer Support)
Support issue resolution and follow-up activities tied to improvement initiatives
Prepare reports, summaries, and documentation for leadership review
Train, coach, and support employees on new processes and continuous improvement practices
Support and participate in Kaizen events and continuous improvement workshops
Strong analytical, organizational, and problem-solving skills
Excellent communication and documentation abilities
Experience with Lean, Kaizen, Six Sigma, or other CI methodologies
Ability to work in a fast-paced, cross-functional environment
Experience with data analysis tools and dashboard reporting platforms
Experience supporting operational improvement or process optimization initiatives
Experience with methodologies such as Kaizen, 5S, Value Stream Mapping, Root Cause Analysis (RCA), and PDCA (Plan-Do-Check-Act)
Experience leading Kaizen events or CI workshops
Familiarity with tools such as Microsoft Project, Power BI or similar platforms
Detail-oriented with a strong process-driven mindset
High level of accountability and follow-through
Collaborative team player with the ability to influence and coach others
Passion for improving workflows, creating structure, and driving efficiency
Bachelor's degree in business, Engineering, Operations, or related field preferred
25 years of experience in continuous improvement, operations, or process optimization roles
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Continuous Improvement Specialist • Hamilton, OH, United States
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